Patient Access & Scheduling Coordinator

Adventist Health; Glendale (CA); On-site; USD 34,000 - 41,000; Part time

Job summary

Adventist Health Glendale is seeking a Scheduling Clerk to coordinate facility services based on physician orders, including ancillary, surgical and medical testing. The role works within defined guidelines and uses scheduling books to place appointments.

The position emphasizes handling authorizations, data collection, and accurate referral processing within the EHR system, ensuring patients receive timely care in a per diem setting.

Qualifications

• Education: High School/GED or equivalent preferred.
• Education: Associate's/Technical degree in business or equivalent combination of education/related experience preferred.

Responsibilities

• Takes telephone requests for authorizations. Prepares referral requests. Obtains authorizations and collects patient data.
• Maintains responsibility for obtaining pre-defined data, completing scheduling process in computer system, scheduling conflict resolution and cancelling/revising based on patient/provider/or facility request. Provides patients with necessary instructions regarding preparation, timing and location of exams per facility guidelines.
• Maintains electronic health record (EHR) referral documentation reflecting actions on specific referrals, including adding incoming referrals that were not generated from the electronic health record (EHR). Tracks referral patient compliance and communicates with referring provider, as necessary, regarding patients refusing service or not showing up to a referral appointment.
• Selects correct patient and correct service/exam. Ensures orders and required authorizations are in place. Collects clinical data under facility direction to ensure test is appropriate.
• Performs other job-related duties as assigned.

Education

High School Education/GED or equivalent: Preferred

Associate's/Technical degree in business or equivalent combination of education/related experience: Preferred

Job description

Adventist Health Glendale is seeking a Scheduling Clerk to coordinate facility services based on physician orders, including ancillary, surgical and medical testing. The role works within defined guidelines and uses scheduling books to place appointments.

The position emphasizes handling authorizations, data collection, and accurate referral processing within the EHR system, ensuring patients receive timely care in a per diem setting.