Patient Access & Scheduling Coordinator

Evolving Solution Services; Panama City Beach (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

Evolving Solution Services is seeking a friendly and organized healthcare receptionist to manage front-desk activities, assist patients, and coordinate with providers. The role includes patient registration, scheduling, insurance verification, and maintaining confidential records.

Candidates should have 1+ year of healthcare or customer service experience, strong communication skills, and proficiency with Microsoft Office and EHR systems. A high school diploma is required.

Qualifications

• High school diploma or equivalent required.
• 1+ year of experience in healthcare or customer service.
• Knowledge of insurance plans and EHR systems.
• Excellent people and communication skills.
• Ability to multitask.
• Proficiency in Microsoft Office.

Responsibilities

• Uses PMS, patient portal and appointment reminder systems to manage scheduling and patient interactions.
• Register patients and keep appointments on schedule.
• Maintain patient accounts and update personal and financial information.
• Verify insurance eligibility and send estimates to patients.
• Greet patients and answer routine questions; maintain records and accounts.
• Provide directions and manage mail and deliveries.
• Ensure confidentiality of medical, personal, and financial information.
• Maintain a calm and orderly reception area.
• Oversee office inventory and supplies.

Skills

Communication skills

Multitasking

Customer service

Organizational skills

Interpersonal skills

Education

High school diploma or equivalent

Tools

PMS software

Patient portal

Appointment reminder systems

Microsoft Office

EHR systems

Job description

Evolving Solution Services is seeking a friendly and organized healthcare receptionist to manage front-desk activities, assist patients, and coordinate with providers. The role includes patient registration, scheduling, insurance verification, and maintaining confidential records.

Candidates should have 1+ year of healthcare or customer service experience, strong communication skills, and proficiency with Microsoft Office and EHR systems. A high school diploma is required.