Patient Access & Scheduling Coordinator

High Country Community Health; Elkin (NC); On-site; USD 30,000 - 42,000; Full time

Job summary

High Country Community Health in Elkin, NC is seeking a front desk scheduler to support patient intake and billing processes. You will verify demographics, scan insurance, and update patient paperwork to ensure accurate records at each visit.

Responsibilities include answering phones, scheduling appointments, collecting co-pays, and posting payments. The role requires proficiency in medical terminology and at least one year in a medical scheduling setting.

Qualifications

• High school diploma required.
• Minimum one year of medical scheduling experience.
• Proficient medical terminology.
• Experience in a medical setting preferred.

Responsibilities

• Check patients in and verify demographics at each visit.
• Scan insurance cards and link insurance in patient charts.
• Update paperwork annually.
• Obtain proper documentation for SFS applicants and ensure double sign-off for verification.
• Capture patient photos when needed.
• Distribute patient questionnaires as required.
• Answer phones courteously and relay messages to staff.
• Schedule and remind patients of appointments.
• Collect co-pays and post payments as pre-payments.
• Check eligibility for walk-ins and verify at check-in.
• Review eligibility with the patient and resolve errors in the system.
• Scan paper documents into patient charts.
• Cover check-out duties as needed and maintain daily workflow.

Skills

Communication

Scheduling

Customer service

Multitasking

Medical terminology

Education

High school diploma

Tools

EMR systems

Scheduling software

Job description

High Country Community Health in Elkin, NC is seeking a front desk scheduler to support patient intake and billing processes. You will verify demographics, scan insurance, and update patient paperwork to ensure accurate records at each visit.

Responsibilities include answering phones, scheduling appointments, collecting co-pays, and posting payments. The role requires proficiency in medical terminology and at least one year in a medical scheduling setting.