Patient Access & Scheduling Communications Specialist

Moffitt Cancer Center; United States; Remoto; USD 23.000 - 34.000; Tempo pieno

Descrizione del lavoro

Moffitt Cancer Center is seeking a Patient Access Scheduling & Communications Coordinator (PASCC) to support the centralized Patient Access call center. You will perform routine scheduling, registration, and patient communications, serving as the primary contact for patients and care teams while maintaining accurate records in the electronic systems.

Responsibilities include verifying demographics and insurance information, transcribing clinical messages, and coordinating outpatient

Competenze

• High school diploma or GED is required.
• Minimum of one year of customer service experience.
• Ability to verify demographics and insurance information.
• Proficiency with basic office software and data entry.
• Strong attention to detail in a fast-paced environment.

Mansioni

• Support scheduling, registration, and communication tasks.
• Serve as a primary contact for patients and care teams.
• Verify demographic and insurance information.
• Transcribe clinical messages and coordinate outpatient appointments.
• Follow established protocols and escalate when needed.

Conoscenze

Customer service

Scheduling experience

Communication skills

Data entry

Multitasking

Formazione

High School Diploma/GED

Descrizione del lavoro

Moffitt Cancer Center is seeking a Patient Access Scheduling & Communications Coordinator (PASCC) to support the centralized Patient Access call center. You will perform routine scheduling, registration, and patient communications, serving as the primary contact for patients and care teams while maintaining accurate records in the electronic systems.

Responsibilities include verifying demographics and insurance information, transcribing clinical messages, and coordinating outpatient