Patient Access Scheduler – Seamless Care Coordination (Days)

Essentia Health; Duluth (MN); On-site; USD 26,000 - 38,000; Full time

Job summary

Essentia Health in Duluth is seeking a Patient Scheduler to serve as a key contact for patients, coordinating appointments, procedures, tests, and other services to ensure a seamless experience. The role emphasizes accurate data entry in the electronic health record, healthcare team collaboration, and delivering professional, courteous service while managing multiple service lines.

The position offers day shifts, no weekend work, and compensation aligned with market rates for entry-level

Qualifications

• Pre-registers and schedules patients for appointments, procedures, tests, and other services in a timely, professional manner.
• Answers incoming calls, completes follow-up and referral work queues, and coordinates with patient care teams.
• Proficiently maintains data in the permanent electronic health record while interacting with patients.

Responsibilities

• Patient identification, registration, and scheduling, after visit summaries with estimates, patient checkout and appointment, and procedure and lab scheduling, obtaining required signatures and documents from patients
• Full pre-registration of all patients calling to schedule an appointment, including updating of guarantor information and verification of insurance eligibility
• Coordinates the scheduling of services for patients including ancillary and procedure scheduling
• Handles incoming calls, follow-up and referral work queues, ticket scheduling
• Proficiently and accurately enters data into the permanent electronic health record while talking with patients
• Works as part of a care team of support staff and clinical staff to provide optimal customer service and clinical outcomes

Skills

Patient scheduling

Customer service

Multitasking

Job description

Essentia Health in Duluth is seeking a Patient Scheduler to serve as a key contact for patients, coordinating appointments, procedures, tests, and other services to ensure a seamless experience. The role emphasizes accurate data entry in the electronic health record, healthcare team collaboration, and delivering professional, courteous service while managing multiple service lines.

The position offers day shifts, no weekend work, and compensation aligned with market rates for entry-level