Patient Access Scheduler II — Epic EHR Pro

Kettering Health; Miamisburg (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

Kettering Health in Miamisburg, OH is seeking a Medical Scheduler II to coordinate patient appointments, procedures, and tests, ensuring timely access and efficient workflow. You will liaise with patients and clinical teams, maintain scheduling records, and uphold confidentiality and regulatory standards.

The role emphasizes accuracy, effective communication, and the ability to manage multiple priorities in a fast-paced environment, with a second-shift schedule and a mission-driven workplace.

Qualifications

• High school diploma or equivalent required.
• At least one year of experience in medical office scheduling or related role.
• Experience with scheduling software and EHR systems, and HIPAA compliance.

Responsibilities

• Schedule patient appointments, procedures, and tests per provider orders and protocols.
• Communicate details and preparation instructions to patients and families.
• Enter and verify patient information in EHR and scheduling systems accurately.
• Coordinate with staff to optimize provider schedules and patient flow.
• Respond to scheduling inquiries and manage cancellations, waitlists, and no-shows.
• Verify insurance information and obtain necessary authorizations as required.

Skills

Scheduling software

Electronic Health Records (EHR)

Verbal and written communication

Multitasking

Attention to detail

Customer service

HIPAA compliance

Education

High school diploma or equivalent

Tools

Epic EHR

Job description

Kettering Health in Miamisburg, OH is seeking a Medical Scheduler II to coordinate patient appointments, procedures, and tests, ensuring timely access and efficient workflow. You will liaise with patients and clinical teams, maintain scheduling records, and uphold confidentiality and regulatory standards.

The role emphasizes accuracy, effective communication, and the ability to manage multiple priorities in a fast-paced environment, with a second-shift schedule and a mission-driven workplace.