Patient Access Scheduler - Healthcare Call Center

Pennstatehershey Diversity; Hershey (PA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Be Well with wellness programs

Be Balanced with generous PTO

Be Secured retirement & life insurance

Be Rewarded tuition reimbursement

Be Supported HR & learning resources

Job summary

Penn State Health Corporation in Hershey, PA is seeking a Scheduler for the Corporate Call Center. This full-time role focuses on delivering excellent customer service by phone, ensuring accurate scheduling across multiple specialty areas in accordance with scheduling guidelines.

The position emphasizes a strong scheduling background, high school diploma, and completion of the employer-provided scheduling training within six months of hire, with preferred healthcare admin education.

Qualifications

• High School Diploma or equivalent required.
• Scheduling training program completed or demonstrated competence within 6 months.

Responsibilities

• Provides high quality scheduling experience for patients by phone.
• Schedules accurately for all specialty areas supported in Phone Access Group per guidelines.

Skills

Customer service

Scheduling

Education

High School Diploma or equivalent

Associate's Degree in Healthcare Administration

Job description

Penn State Health Corporation in Hershey, PA is seeking a Scheduler for the Corporate Call Center. This full-time role focuses on delivering excellent customer service by phone, ensuring accurate scheduling across multiple specialty areas in accordance with scheduling guidelines.

The position emphasizes a strong scheduling background, high school diploma, and completion of the employer-provided scheduling training within six months of hire, with preferred healthcare admin education.