Patient Access Scheduler — Fast, Accurate Care Coordination

Texas Health Resources; Town of Texas (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401k

Paid time off (PTO)

Medical insurance

Dental insurance

Paid Parental Leave

Flex spending accounts

Tuition reimbursement

Student loan repayment programs

Job summary

Texas Health Resources is seeking a Scheduling Specialist to coordinate and schedule procedures across multiple departments, ensuring efficient patient flow and accurate access to care.

The ideal candidate will have at least one year of healthcare experience, strong customer service skills, and familiarity with medical terminology. This full-time role is based in our Dallas area facilities and offers comprehensive benefits.

Qualifications

• High School Diploma or Equivalent required.
• One year of health care experience including customer relations required.
• Two years of professional office/healthcare experience preferred.
• One year of medical terminology or certification is preferred.
• Six months call center experience preferred.
• CHAA – Certified Healthcare Access Associate upon hire preferred.

Responsibilities

• Coordinate and schedules procedures for multiple departments in a timely manner to maximize productivity and patient flow.
• Select procedures, ICD diagnosis, referral, provider, visit type, and location to expedite patient access to care.
• Communicate effectively with patients, physician offices, surgery scheduling, and staff to reduce appointment errors.
• Verify medical necessity criteria to ensure documentation complies with payor guidelines.
• Participate in special projects or other duties as assigned.

Skills

Customer service

Multitasking

Professional demeanor

Communication

Education

High School Diploma or Equivalent

CHAA Certification

Medical terminology knowledge

Job description

Texas Health Resources is seeking a Scheduling Specialist to coordinate and schedule procedures across multiple departments, ensuring efficient patient flow and accurate access to care.

The ideal candidate will have at least one year of healthcare experience, strong customer service skills, and familiarity with medical terminology. This full-time role is based in our Dallas area facilities and offers comprehensive benefits.