Patient Access Scheduler - Dermatology

Geisinger; Pennsylvania; On-site; USD 35,000 - 55,000; Full time

Job summary

An established healthcare provider is seeking a dedicated appointment scheduler to join their team. This role is vital in coordinating patient appointments, ensuring accurate registration, and providing essential information for ancillary services. The ideal candidate will have strong organizational and communication skills, with a minimum of one year of experience in a healthcare setting. This position offers the opportunity to work in a supportive environment that values diversity and inclusivity. Join a team that prioritizes the well-being of both patients and employees, with a comprehensive benefits package that supports health and financial stability.

Benefits

Full health, dental, and vision benefits starting day one

401(k) plan with automatic contributions

Generous paid time off (PTO)

Tuition reimbursement up to $5,000 per year

Employee Assistance Program (EAP)

Wellness program with financial incentives

Company-paid life insurance

Short-term and long-term disability coverage

Flexible spending accounts (FSA)

Voluntary benefits options

Qualifications

• 1+ years of experience in a medical office or healthcare setting.
• Strong communication and organizational skills are essential.

Responsibilities

• Schedule patient appointments and provide prep instructions.
• Coordinate accurate registration and insurance information.
• Answer patient and physician inquiries regarding appointments.

Skills

Appointment Scheduling

Patient Coordination

Insurance Verification

Communication Skills

Education

High School Diploma

Certification in Medical Office Administration

Job description

• Schedules patient appointments system wide for providers including specialty and ancillary services.
• Schedules and provides proper prep instructions for ancillary and diagnostic procedures and tests using physician-specific and department guidelines.
• Coordinates and completes accurate basic registration, demographic and insurance information to ensure timely and accurate payment for services while scheduling appointments.
• Completes all appointment scheduling, cancellation and confirmation requests by matching patient preferences with documented, physician-specific scheduling guidelines to provide the first available appointment in conjunction with patient preferences for time, date and location of each appointment.
• Processes requests for referrals and obtains the referrals for physician offices as require.
• Answers patient and referring physician questions pertaining to appointment status.
• Coordinates the hold and release of template slots for requests to occur within weeks.
• Facilitates and assures physician to physician or department contact.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

• Hours: Days

• Required: 1 year minimum experience

• This role is required to work at department location

Geisinger cares about not only its patients and members but also about you and your family. We offer a competitive compensation and benefits package to ensure that you and your loved ones can maintain good health, achieve financial stability, and excel both personally and professionally. We believe in creating a diverse and inclusive environment where all employees can be their authentic selves. To learn more:https://jobs.geisinger.org/diversity

Benefits of working at Geisinger:

• Full benefits (health, dental and vision) starting on day one

• Three medical plan choices, including an expanded network for out-of-area employees and dependents

• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) anda health savings account (HSA)

• Company-paid life insurance, short-term disability, and long-term disability coverage

• 401(k) plan that includes automatic Geisinger contributions

• Generous paid time off (PTO) plan that allows you to accrue time quickly

• Up to $5,000 in tuition reimbursement per calendar year

• MyHealth Rewards wellness program to improve your health while earning a financial incentive

• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.commembership with discounted backup care for your loved ones

• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.

• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance.