Patient Access Scheduler - Day Shift, MA Orientation

Trinity Health Of New England; Hartford (CT); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Great Benefits

Health Insurance Coverage

Starting Day 1 Benefits

Job summary

Trinity Health Of New England in Hartford, CT is seeking a Central Scheduler to manage outpatient diagnostic testing appointments, assist with registration and billing support, and help with documentation. The role reports to the Manager Patient Access and requires strong clerical and customer service skills.

This full-time day-shift position offers comprehensive benefits and the opportunity to work closely with a compassionate health care team in a busy outpatient setting.

Qualifications

• High School Diploma or equivalent required.
• 2 years clerical experience in a medical field preferred.
• Minimum of 6 months customer service experience required.
• Knowledge of medical terminology preferred.

Responsibilities

• Schedule and confirm patient diagnostic testing appointments and provide testing requirements and instructions to patients.
• Interview patients to obtain and/or complete testing documents, medical case histories, and forms such as intake and insurance forms.
• Operate office equipment such as voice mail messaging systems, copiers, fax, and use of computer systems including database entry, word processing, spreadsheets, and other software applications.
• Answer telephones and direct calls to appropriate staff.

Job description

Trinity Health Of New England in Hartford, CT is seeking a Central Scheduler to manage outpatient diagnostic testing appointments, assist with registration and billing support, and help with documentation. The role reports to the Manager Patient Access and requires strong clerical and customer service skills.

This full-time day-shift position offers comprehensive benefits and the opportunity to work closely with a compassionate health care team in a busy outpatient setting.