Patient Access Scheduler - Day Shift

Trinity Health; Hartford (CT); On-site; USD 43,000 - 51,000; Full time

Benefits offered by this job

Health insurance

Job summary

Trinity Health in Hartford, CT is seeking a Central Scheduler to schedule outpatient diagnostic testing, assist with billing for reimbursement of services, and support the outpatient registration process.

The full-time day-shift role requires a high school diploma, 2 years of clerical medical experience, and at least 6 months of customer service; orientation includes two weeks of classroom time in Springfield, MA for colleagues within 50 miles.

Qualifications

• High School Diploma or equivalent required.
• 2 years clerical experience in a medical field preferred.
• Minimum of 6 months customer service experience required.
• Knowledge of medical terminology preferred.

Responsibilities

• Schedule and confirm patient diagnostic testing appointments and provide requirements.
• Interview patients to obtain testing documents and forms.
• Operate office equipment and computer systems including databases and spreadsheets.
• Answer telephones and direct calls to staff.

Skills

Scheduling

Customer service

Medical terminology

Education

High School diploma or equivalent

Tools

Database entry

Word processing

Spreadsheets

Office software

Job description

Trinity Health in Hartford, CT is seeking a Central Scheduler to schedule outpatient diagnostic testing, assist with billing for reimbursement of services, and support the outpatient registration process.

The full-time day-shift role requires a high school diploma, 2 years of clerical medical experience, and at least 6 months of customer service; orientation includes two weeks of classroom time in Springfield, MA for colleagues within 50 miles.