Patient Access & Revenue Care Specialist

Dignity Health - St. Rose Dominican Neighborhood Hospital; Las Vegas (NV); On-site; USD 25,000 - 39,000; Full time

Job summary

Dignity Health St. Rose Dominican Neighborhood Hospital in Las Vegas, NV seeks a Patient Access Specialist to help patients and families navigate registration, insurance verification, and the revenue cycle at the point of service.

Join a team that prioritizes compassionate service, accurate data collection, and compliance with EMTALA and HIPAA. The role emphasizes excellent communication, problem solving, and collaboration with clinical staff to ensure smooth admissions.

Qualifications

• High School Diploma or GED required.
• 2 years of patient registration and insurance verification experience preferred.
• Emergency Department registration experience strongly preferred.

Responsibilities

• Maintain compliance with EMTALA, DNV, HIPAA and all regulations in Admissions.
• Provide excellent customer service and build quality relationships with customers.
• Identify and triage patients upon arrival to ensure patient safety.
• Answer calls professionally and relay messages to medical staff.
• Obtain signatures on forms and consents; enter complete demographic information.
• Verify insurance benefits and appropriate payor and plan.
• Obtain insurance authorizations as required by plans.
• Pursue collections at time of service to maximize hospital reimbursement.
• Scan and file registration and clinical documents in the system.

Skills

Patient registration

Insurance verification

EMTALA & HIPAA knowledge

Customer service

MS Office

Education

High School Diploma or GED

Tools

MS Word

MS Excel

Outlook

Job description

Dignity Health St. Rose Dominican Neighborhood Hospital in Las Vegas, NV seeks a Patient Access Specialist to help patients and families navigate registration, insurance verification, and the revenue cycle at the point of service.

Join a team that prioritizes compassionate service, accurate data collection, and compliance with EMTALA and HIPAA. The role emphasizes excellent communication, problem solving, and collaboration with clinical staff to ensure smooth admissions.