Patient Access & Insurance Verification Specialist

Dignity Health; Santa Cruz (CA); Presencial; USD 51.000 - 57.000; Jornada completa

Descripción de la vacante

Dignity Health, at Dominican Hospital in Santa Cruz, CA, seeks a Patient Service Representative to ensure accurate entry of insurance data into the legacy system and to verify benefits for scheduled and urgent admissions. You will collect co-pays and determine patient financial responsibilities at service time, while adhering to HIPAA and PHI requirements.

You will use AIDET to communicate with patients and families, document financial responsibilities, and act as a resource for other

Formación

• High School Graduate General Studies or GED required.
• Minimum one year of experience in hospital Patient Registration or related revenue cycle roles is preferred.

Responsabilidades

• Enter insurance information accurately into the legacy system at the time of service or during pre-registration/pre-admission.
• Verify insurance benefits for scheduled admissions and outpatient services, at least 3 days prior to service when possible, and for urgent/emergent admits within 24 hours of service.
• Obtain insurance verification, referrals, authorizations and pre-certifications and document in the system; determine patient financial responsibilities at service and collect co-pays.
• Communicate financial responsibilities to patients using the AIDET framework and ensure HIPAA/PHI compliance.

Educación

High School Graduate General Studies

High School GED General Studies

Descripción del empleo

Dignity Health, at Dominican Hospital in Santa Cruz, CA, seeks a Patient Service Representative to ensure accurate entry of insurance data into the legacy system and to verify benefits for scheduled and urgent admissions. You will collect co-pays and determine patient financial responsibilities at service time, while adhering to HIPAA and PHI requirements.

You will use AIDET to communicate with patients and families, document financial responsibilities, and act as a resource for other