Patient Access Representative / UHealth SoLé Mia

University of Miami; Florida; On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Tuition remission

Job summary

The University of Miami is seeking a Full time Patient Access Representative to perform full registrations, verify insurance, and manage patient information. The role requires effective communication, attention to detail, and the ability to handle confidential information. Candidates must have a High School diploma and at least 1 year of relevant experience.

We offer competitive salaries along with a benefits package, including medical, dental, and tuition remission. Join us at UHealth, the academic medical center committed to excellence in patient care.

Qualifications

• Minimum 1 year of relevant experience.

Responsibilities

• Performs full registration and ensures insurance verification.
• Schedules follow-ups and edits appointments.
• Handles telephone inquiries and safeguards confidential information.

Skills

General knowledge of office procedures and operations

Data entry with minimal errors

Effective communication in oral and written form

Attention to detail

Handling confidential information

Education

High School diploma or equivalent

Job description

Full time Patient Access Representative – Start Date: September 2025.

Core Job Functions

Performs full registration, and ensures that insurance is verified and all patients’ information is correct. Obtains copies of insurance cards, driver’s license, and any applicable referrals. Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms. Instructs patients to complete any questionnaires that might be required by physician. Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately. Reconciles all vouchers and delivers them to designated area. Answers telephone calls and responds to questions and inquiries or transfers when appropriate. Adheres to University and unit-level policies and procedures and safeguards University assets.

Core Qualifications

Education

• High School diploma or equivalent

Certification and Licensing

• Not applicable

Experience

• Minimum 1 Year Of Relevant Experience

Knowledge, Skills and Attitudes

• General knowledge of office procedures and operations.
• Skill in data entry with minimal errors.
• Ability to communicate effectively in both oral and written form.
• Skill in completing assignments accurately and with attention to detail.
• Ability to process and handle confidential information with discretion.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status

Full time

Employee Type

Staff

Pay Grade

H3