Patient Access Representative 3 - UHealth SoLé Mia

University of Miami; Florida; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Tuition remission

Job summary

University of Miami UHealth - department of Patient Access at SoLé Mia seeks a Patient Access Representative 3 to manage on-site registration and financial clearance for services rendered. The role serves as a functional expert for peers and coordinates with scheduling to optimize patient flow.

The position requires a high school diploma and at least three years of relevant experience, with strong accounting knowledge and confidential information handling.

Qualifications

• High School diploma or equivalent is required.
• Minimum 3 years of relevant experience.
• Knowledge of generally accepted accounting procedures and principles.
• Ability to handle confidential information with discretion.
• Ability to communicate effectively in both oral and written form.

Responsibilities

• Oversees registration and financial clearance activities for patient accounts.
• Obtains and enters demographic, financial, and clinical information.
• Verifies insurance eligibility and notifies on failed eligibility.
• Obtains necessary authorizations and referrals.
• Notifies patients of liabilities and collects funds.
• Maintains accurate documentation in the system of record.
• Serves as a lead resource for lower level staff.
• Suggests improvements to management for performance.

Skills

Accounting knowledge

Attention to detail

Discretion with confidential info

Independent or team work

Effective communication (oral &written

Education

High School diploma or equivalent

Job description

The University of Miami UHealth - department of Patient Access at SoLé Mia has an exciting opportunity for a Patient Access Representative 3.

Core Job Summary

The Patient Access Representative 3 (On-Site) (H) oversees the registration and financial clearance activities that will facilitate reimbursement for services rendered by the department and serves as functional expert for department peers.

Core Responsibilities

• Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
• Contacts patients' families or physicians' offices to obtain missing insurance information.
• Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
• Collaborates with scheduling departments to identify add-on patients.
• Obtains necessary authorizations, pre-certifications, and referrals.
• Notifies patients of liabilities prior to date of service and collects funds.
• Maintains appropriate records, files, and accurate documentation in the system of record.
• Serves as a lead resource for lower level Patient Access Representatives.
• Recommends new approaches to management for enhancing performance and productivity.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Core Qualifications

• High School diploma or equivalent
• Minimum 3 years of relevant experience

Knowledge, Skills and Attitudes

• Knowledge of generally accepted accounting procedures and principles.
• Skill in completing assignments accurately and with attention to detail.
• Ability to process and handle confidential information with discretion.
• Ability to work independently and/or in a collaborative environment.
• Ability to communicate effectively in both oral and written form.

Benefits

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

About UHealth

UHealth at SoLé Mia opening September 2025, will bring high-quality academic medicine to North Miami, Aventura, and surrounding communities.

The University of Miami UHealth - department of Patient Access at SoLé Mia has an exciting opportunity for a Patient Access Representative 3.

Our expert team of physicians and staff will represent a wide range of specialties, including NCI-designated Sylvester Comprehensive Cancer Center and Bascom Palmer Eye Institute, the number one eye hospital in the nation. UHealth at SoLé Mia will also deliver the latest in urologic treatments from the renowned Desai Sethi Urology Institute as well as top-notch care from UHealth's nationally ranked neurology and neurosurgery programs.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the groundbreaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Equal Employment Opportunity

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status

Full time
Employee Type: Staff