Patient Access Representative 1

University of Miami; Miami (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

University of Miami is seeking a Patient Access Representative 1 (On-Site) to register patients for clinical services, verify insurance benefits, and collect payments at UHealth Tower. This full-time, on-site role supports efficient patient flow and accurate data collection in a fast-paced environment.

The position requires a high school diploma (or equivalent) and at least 1 year of relevant experience, with duties expanding to include insurance verification, scheduling, and adherence to HIPAA

Qualifications

• High school diploma or equivalent.
• Minimum 1 years of relevant experience required.

Responsibilities

• Registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments.
• Obtains copies of insurance cards, driver’s license, and any applicable referrals.
• Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms.
• Instructs patients to complete any questionnaires that might be required by physician.
• Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately.
• Reconciles all vouchers and delivers them to designated area.
• Answers telephone calls and responds to questions and inquiries or transfers when appropriate.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Education

High school diploma or equivalent

Job description

Current Employees:

Location: UHealth Tower

Schedule: Full-Time, Monday–Friday, 4:30 AM–1:00 PM.

The Patient Access Representative 1 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments.

CORE JOB FUNCTIONS

• Performs full registration, and ensures that insurance is verified and all patients’ information is correct.
• Obtains copies of insurance cards, driver’s license, and any applicable referrals.
• Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms.
• Instructs patients to complete any questionnaires that might be required by physician.
• Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately.
• Reconciles all vouchers and delivers them to designated area.
• Answers telephone calls and responds to questions and inquiries or transfers when appropriate.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

• High school diploma or equivalent
• Minimum 1 years of relevant experience required

The above statements are intended to describe the general nature and primary responsibilities of this job classification. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job. This a job profile description and not all duties may be assigned to a specific position in each individual department.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:

Full time

Employee Type:

Staff