Patient Access Representative - PRN

University Health; Missouri; On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player in healthcare is seeking a Patient Access Representative to provide exceptional customer service and support to patients and families. In this entry-level role, you will assist with patient registration, ensuring a smooth and welcoming experience. This position offers a chance to grow in the healthcare field, with opportunities for advancement after training. Join a supportive team dedicated to making a meaningful impact on patient care and start your exciting journey in healthcare today!

Qualifications

• Customer service experience in healthcare or retail is essential.
• Strong communication skills for clear interaction with patients.

Responsibilities

• Ensure a smooth registration process for all patients.
• Collaborate with departments to facilitate seamless transitions.

Skills

Customer Service Experience

Communication Skills

Problem-Solving Skills

Attention to Detail

Education

High School Diploma or equivalent

Job description

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Job Overview

Patient Access Representative - PRN

101 Truman Medical Center

Location: UH Lakewood Medical Center, Kansas City, Missouri

Department: Patient Access UHLMC

Type: Part time

Schedule: varied

Hours/Week: 4

Job Description

Patient Access Representative (PAR) I

Your First Step into Healthcare – Let’s Make a Difference Together!

Are you ready to start your healthcare career and make a real impact? As a Patient Access Representative (PAR) I, you’ll be the friendly face that assists patients and families, whether checking them in at the Emergency Department or guiding them through registration. You’ll be part of a team that values customer service and patient care. Join us and begin an exciting healthcare journey!

Responsibilities

1. Welcome Patients: Ensure a smooth and stress-free registration process for all patients.
2. Customer Service: Be the first point of contact, making patients and families feel comfortable and informed.
3. Support Patient Flow: Collaborate with departments to facilitate seamless registration and transitions.
4. Problem-Solving: Address questions, verify details, and handle complex situations efficiently.
5. Assist Across Areas: Work in various departments like Emergency, Outpatient, and Inpatient registration.

Qualifications

• High School Diploma or equivalent.
• Customer Service Experience, ideally in healthcare, retail, or hospitality. Completion of UH Patient Access Rep/Patient Scheduler Apprentice Program is a plus.
• Excellent Communication Skills: Clear and concise interaction with patients, families, and staff.
• Strong Writing & Keyboarding Skills: Accurate data capture and efficient processing.
• Willingness to Learn and Grow: Complete Patient Access Representative II exam within a year and advance as ready.
• Problem Solver: Handle insurance questions and patient concerns professionally.
• Attention to Detail: Handle sensitive patient information thoroughly and accurately.

Preferred Qualifications

• Two years of direct patient contact experience.
• Knowledge of Medical Terminology.
• Experience in Healthcare settings such as hospitals, offices, or insurance companies.

Why Join Us?

• Start your healthcare career in an entry-level role with growth potential.
• Work with a supportive, positive team dedicated to excellent patient care.
• Opportunities for advancement after training and exams.
• Variety in daily tasks across different hospital areas.
• Make a meaningful difference in patient experiences.

If you’re eager to help patients and be part of a caring healthcare team, apply now to become a Patient Access Representative I and launch your healthcare career!