Patient Access Rep- Pool/Per Diem- Nazareth Hospital

Trinity Health Mid-Atlantic; Philadelphia (Philadelphia County); On-site; USD 32,000 - 48,000; Part time

Job summary

An established industry player in healthcare is seeking a dedicated Patient Access Representative to join their Emergency Department team. This role involves greeting and registering patients, verifying insurance, and providing exceptional customer service. The ideal candidate will have a background in medical office settings and be prepared to work flexible shifts as needed. With a commitment to diversity and inclusion, this organization values the unique experiences and talents of all team members, making it a great place to grow your career in healthcare.

Benefits

Competitive Salary

Comprehensive Benefits

Retirement Savings Program

Free Parking

Qualifications

• Minimum one year experience in insurance verification and medical office/hospital customer service.
• High school diploma or equivalent is required.

Responsibilities

• Greet, pre-register, and register patients courteously and professionally.
• Verify insurance benefits and check for pre-certification, authorization, and referrals.

Skills

Insurance Verification

Customer Service

Communication Skills

Medical Office Experience

Education

High School Diploma

Associate Degree

Job description

Employment Type:

Part time

Shift:

Rotating Shift

Description:

Nazareth Hospital, a member of Trinity Health, Mid-Atlantic, is seeking a Patient Access Representative to join our ED team.

Schedule:

PRN based on departmental needs. Must have open M-F daytime availability, weekends, and flexibility to work shifts from 7a-3p, 3p-11p, and 11p-7a as required by the department.

Responsibilities:

• Greet, pre-register, and register patients courteously and professionally.
• Verify insurance benefits and check for pre-certification, authorization, and referrals.
• Perform medical necessity checks when needed.
• Secure patient signatures for hospital forms and collect financial responsibilities.
• Provide quality customer service and resolve customer issues promptly.
• Coordinate services and communicate revenue cycle issues to patients, physicians, and staff.
• Rotate through various areas of patient access and work different shifts as needed.

Requirements:

• High school diploma or equivalent.
• Associate degree preferred.
• Minimum one year experience in insurance verification and medical office/hospital customer service.

We offer:

• Competitive salary and comprehensive benefits, including a Retirement Savings Program.
• Free Parking.
• And more!

Our Commitment to Diversity and Inclusion:

Trinity Health, one of the largest not-for-profit Catholic healthcare systems in the nation, values diversity, equity, and inclusion. Our team members bring diverse experiences, talents, and backgrounds, enabling us to provide accessible and equitable care. We are an Equal Opportunity Employer, considering all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.