Patient Access Rep- Pool/Per Diem- Nazareth Hospital

Trinity Health; Philadelphia (Philadelphia County); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player in healthcare is seeking a dedicated Patient Access Representative to join their dynamic Emergency Department team. This role requires a strong background in insurance verification and medical office customer service, as well as excellent communication skills. The ideal candidate will greet and register patients, verify insurance benefits, and ensure a smooth patient experience. If you are flexible with your schedule and passionate about delivering quality service, this position offers a rewarding opportunity to make a difference in patient care.

Benefits

Competitive salary

Comprehensive benefits

Retirement Savings Program

Free Parking

Qualifications

• At least one year of experience in insurance verification and medical office/hospital customer service.
• High school diploma or equivalent required.

Responsibilities

• Greet, pre-register, and register patients courteously and professionally.
• Verify insurance benefits and check for pre-certification, authorization, and referral needs.
• Provide quality customer service and resolve customer issues promptly.

Skills

Insurance Verification

Customer Service

Communication

Education

High School Diploma

Associate Degree

Job description

Employment Type:

Part time

Shift:

Rotating Shift

Description:

Nazareth Hospital, a member of Trinity Health, Mid-Atlantic, is seeking a Patient Access Representative to join our ED team.

Schedule:

PRN based on department needs. Must have open M-F daytime availability, weekends, and flexibility for shifts from 7a-3p, 3p-11p, and 11p-7a as required.

Responsibilities:

• Greet, pre-register, and register patients courteously and professionally.
• Verify insurance benefits and check for pre-certification, authorization, and referral needs.
• Perform medical necessity checks as needed.
• Secure patient signatures for hospital forms and collect financial responsibilities when applicable.
• Provide quality customer service and resolve customer issues promptly.
• Coordinate services and communicate revenue cycle issues with patients, physicians, staff, and colleagues.
• Rotate through various areas of patient access and work different shifts as needed.

Requirements:

• High school diploma or equivalent.
• Associate degree preferred.
• At least one year of experience in insurance verification and medical office/hospital customer service.

Benefits:

• Competitive salary and comprehensive benefits.
• Retirement Savings Program.
• Free Parking.
• And more!

Our Commitment to Diversity and Inclusion

Trinity Health, one of the largest not-for-profit Catholic healthcare systems, values diversity, equity, and inclusion. We are an Equal Opportunity Employer, welcoming applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected categories.