Patient Access Representative, Patient Access, Resource Pool

Self Regional Healthcare; Greenwood (SC); On-site; USD 17,000 - 22,000; Part time

Job summary

Self Regional Healthcare is seeking a part-time Clerical professional in Greenwood, SC. The role involves scheduling, pre-certification, benefit verification, and patient registration.

You will verify insurance, collect signatures, and ensure accurate data entry into the EPIC system to support efficient patient access. The ideal candidate has strong customer service skills, solid communication, and experience with ICD-10/CPT coding.

Qualifications

• High school diploma or equivalent.
• Healthcare industry knowledge preferred.
• Customer service experience required.
• Strong written and verbal communication.
• Familiarity with ICD-10 and CPT coding.
• Ability to build productive internal and external relationships.
• Strong organizational skills and attention to detail.
• Ability to handle challenging customers professionally.

Responsibilities

• Schedule appointments and manage patient flow.
• Perform pre-certification and verify benefits.
• Obtain necessary signatures and verify demographic/financial data.
• Enter data accurately into the EPIC system.
• Obtain pre-certification/authorization per insurer policies.
• Communicate with physicians, nursing, and staff to coordinate patient access.
• Assist management with additional duties as needed.

Skills

Customer service

Communication skills

Computer proficiency

ICD-10/CPT coding

Education

High School Diploma or equivalent

Tools

EPIC system

Job description

Posting Details

• Posted on November 5, 2026

Locations

• Showing 1 location Self Regional Healthcare Greenwood, SC 29646, USA
• Clerical
• Part-Time
• Requisition #: PATIE006870

Description

Shifts as needed

Responsible for performing scheduling, pre-certification, benefit verification and pre-certification, Requires fast response to customer needs, independent judgement, ingenuity and initiative in utilization of computers and other equipment. Works with staff and understand appropriate scheduling processes and how processes affect ancillary departments. Conducts patient and guarantor interviews for inpatient, outpatient and emergency care registration, Explains hospital policies and financial responsibilities and obtains all required signatures. Ensures that all demographic and financial data is obtained and entered in the EPIC system in an accurate and timely manner. Ensures that pre-certification and/or authorization is obtained to comply with insurance company policies. Determines estimated patient financial responsibility through verified insurance benefits, co-pays and deductibles and calculates estimated self-pay portions to be collected at time of registration. Controls the main line of communication with physicians, nursing, clinical staff, non-clinical staff and Patient Access Department to ensure appropriate patient scheduling for proper entry into and through the health care system. Performs all other duties as assigned by the management team.

Special Qualifications

• High School Diploma or equivalent
• General knowledge and experience in the healthcare industry is preferred
• Strong Customer service experience
• Ability to communicate effectively both orally and in writing
• Working knowledge of medical terminology ICD-10 and CPT Coding
• Ability to build productive internal and external working relationships
• Basic analytical skills
• Strong organizational skills and attention to detail
• Ability to handle challenging customers in a professional manner

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.