Patient Services Representative - ER - PRN

Lane Regional Medical Center; Zachary (LA); On-site; USD 17,000 - 22,000; Part time

Job summary

Lane Regional Medical Center is seeking a part-time Clerical/Admissions support role focused on accurate data entry into the EMR, including patient demographics, insurance and referrals. The position will verify benefits, obtain signatures, and coordinate admission/noa communications with payers to secure payment for inpatient stays.

Proficiency with MS Office and EPIC is helpful. A high school diploma or better is required; healthcare experience is preferred for this role.

Qualifications

• High School diploma or better.
• 1 year healthcare experience preferred.
• Proficient with MS Office and data entry systems.

Responsibilities

• Collects, verifies and enters patient demographics, employer, financial, insurance and referral data into the EMR with accuracy.
• Interprets patient insurance benefits and communicates coverage details to patient and staff.
• Secures patient signatures and scans admission documents for completion of the admission process.
• Performs admission notification (NOA) to ensure payer payment for inpatient stays.
• Explains revenue cycle policies to patients, discusses financial responsibility and negotiates balances.
• Documents all account activity clearly and completely.
• Handles admissions referrals and schedules in EPIC.
• Performs other duties as assigned.

Skills

MS Office

Keyboarding

Critical thinking

Teamwork

Attention to detail

Multitasking

Education

High School or better

Job description

Job Category: Clerical

Requisition Number: PATIE001814

• Posted : October 21, 2026
• Part-Time

Locations

Showing 1 location

Description

Duties/Responsibilities:

• Display High degree of accuracy, collects, verifies and enters patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis into EMR System
• Consistently and accurately obtains and interpret the patient's insurance benefits and processes the ability to communicate this information accurately to the patient and co-workers.
• Consistently has the patient sign and scan all necessary documents for completion of the admission process
• Upon decision of patient's admission, perform the admission notification (NOA) process which is required communication with patient's payer to ensure that the payment for patient's inpatient stay is secured.
• Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances, and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance.
• Documents accounts clearly and accurately with all activity completed on every account.
• Receives and properly responds to incoming patient referrals for admission, by referral entry and scheduling of appointments within EPIC.
• Performs other duties as assigned

Required Skills/Abilities:

• Must have a basic understanding of core Microsoft suite
• Basic Keyboarding skills
• Critical thinking, sound judgment and strong problem-solving skills essential
• Team oriented, open minded, flexible, and willing to learn
• Strong attention to detail and accuracy required
• Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking complex, fast paced and challenging department.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Standing and walking frequently
• Must be able to lift up to 20 pounds at times.

Qualifications

Education

Required

High School or better.

Experience

Preferred

1 year previous health care experience preferred

Equal Opportunity Employer
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