Patient Access Representative - Part Time 8:30am

Dovel Technologies, Inc; Northern (KY); Hybrid; USD 38,000 - 63,000; Part time

Benefits offered by this job

Medical Insurance

Rx Insurance

Dental Insurance

Vision Insurance

Sick Time & Holidays

Parental Leave

401(k) Retirement Plan

Life Insurance

Health Savings Account

Flexible Spending Accounts

Disability Insurance

Tuition Reimbursement

Employee Referral Program

Emergency Back-Up Childcare

Job summary

Guidehouse is seeking a Part Time Patient Access Representative to provide efficient, timely registration services and create a positive impression for patients, families, visitors and staff. You will perform pre-admitting, admitting and registration tasks, routing or escorting patients on-site at Community Memorial Hospital.

The role requires a High School Diploma or GED and 0–2 years in a medical/clinical/hospital setting or customer service. Bilingual English/Spanish is a plus.

Qualifications

• High School Diploma or GED required.
• 0–2 years relevant experience in medical/clinical/hospital or customer service settings preferred.

Responsibilities

• Register patients efficiently and courteously at pre-admitting and admitting desks.
• Provide patient advocacy and navigation until hand-off to clinical staff.
• Assist with routing or escorting patients, families, or visitors onsite.

Skills

Customer service

Attention to detail

Education

High School Diploma or GED

Job description

Job Family:

Admitting Representative

Travel Required:

None

Clearance Required:

None

What You Will Do:

The Part Time Patient Access Representative will provide efficient, timely, courteous registration services to ensure a high level of customer service. Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre- admitting, admitting and/or registering, routing or escorting patients, family or visitors. The primary responsibility is to assist patients and their families in accessing services acting as an advocate and navigator until the patient is handed off to clinical staff. This is a Part Time opening, 32 hours plus per week.

Shift: 8:30 am hour shifts ONSITE at Community Memorial Hospital

What You Will Need:

• High School Diploma or equivalent (GED)
• 0-2 prior relevant experience in a medical/clinical/dental/hospital setting OR customer service setting.

What Would Be Nice To Have:

• One (1) year Patient Access experience
• Data Entry experience
• Familiar with health plans/insurance
• Bilingual in English and Spanish

Salary:

The annual salary range for this position is $38,000.00-$63,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include:

• Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program

Equal Opportunity Employer:

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.