Supervisor, Patient Access, Swing Shift

3M HEALTHCARE; Los Angeles (CA); On-site; USD 65,000 - 108,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision Insurance

401(k) Retirement Plan

Paid holidays

Job summary

Guidehouse is seeking a Patient Access Supervisor to develop and manage the efficiency of the Patient Access Departments, including scheduling, pre-admission, pre-registration, admission, registration and Quality Assurance. This is a full-time role, 100% onsite at MLK Hospital.

The position offers a swing shift from 3:00 PM to 11:30 PM with rotating on-call every 3 weeks. A high school diploma or GED and at least 5 years of relevant experience are required, with demonstrated leadership and

Qualifications

• High School diploma OR equivalent (GED), and minimum 5 years of prior relevant experience.
• Demonstrated competency in working in teams and ability to effectively communicate with all levels.
• Demonstrated leadership in creating and implementing new processes.
• Current BLS certification with American Heart Association OR ability to obtain within 90 days post hire.

Responsibilities

• Lead Human Resource activities and department development.
• Drive Customer Service/Continuous Improvement initiatives.
• Guide Revenue Cycle consulting/management efforts.
• Support Professional Development within the department.
• Oversee department operations and QA processes.

Skills

Leadership

Communication

Teamwork

Revenue Cycle

HR Leadership

Education

High School diploma or GED

Job description

What You Will Do

The Patient Access Supervisor is responsible for developing, implementing and managing the efficiency and effectiveness of the Patient Access Departments. This includes activities in scheduling, pre‑admission, pre‑registration, admission, registration & Quality Assurance. This position will work closely with the Supervisors of the EmergencyRoom to apply new and emerging approaches to our business processes. This position will perform any and all job related duties as assigned. This is a full time position and is 100% onsite at MLK Hospital.

Schedule

Swing shift, Monday-Friday, from 3:00PM-11:30PM, with rotating on‑call every 3 weeks from Monday to Monday.

Essential Job Functions

• Human Resource Leadership
• Customer Service/Continuous Improvement
• Revenue Cycle Consulting/Management
• Professional Development
• Department Development

What You Will Need

High School diploma OR equivalent (GED), and minimum 5 years of prior relevant experience. Demonstrated competency in working in teams and ability to effectively communicate with all levels. Demonstrated leadership in creating and implementing new processes. Current BLS certification with American Heart Association OR ability to obtain within 90 days post hire.

What Would Be Nice To Have

Two years hospital management experience in revenue cycle functions, preferred.

Compensation

$65,000.00-$108,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

Benefits

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program

Equal Opportunity Employer

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

Application and Communications

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [e-mail]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.

Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.