Patient Access Representative (Outpatient Clinic)

Newberry Health; South Carolina; On-site; USD 38,000 - 46,000; Full time

Job summary

Newberry Health in Newberry County, SC seeks a full-time Patient Access Representative (Outpatient Clinic) to schedule appointments and verify demographic and financial data. You will verify insurance coverage and collect patient signatures while maintaining HIPAA guidelines, and handle payments with receipts and cash verification logs.

The role also includes preparing reports and distributing patient documents to support efficient outpatient operations.

Qualifications

• High School Diploma or equivalent required
• 2 years of experience in Admissions, Billing, Collections, Insurance, and/or Customer Service strongly preferred
• Basic computer skills, knowledge of office equipment, and proficiency in Word Processing, Spreadsheets, and Database management required

Responsibilities

• Schedule appointments for outpatients and verify demographic and financial data
• Verify insurance coverage and benefits using online eligibility or telephone inquiries
• Obtain necessary signatures and information on required forms and documents while maintaining HIPAA confidentiality
• Receive payments and issue receipts, support collection goals and cash logs
• Prepare and distribute reports, documents, and patient identification items

Skills

Customer service

Basic computer skills

Word Processing

Spreadsheets

Database management

Office equipment

Education

High School Diploma or equivalent

Job description

DescriptionAre you ready to make a meaningful impact in the lives of others while working in a supportive, community-focused environment? DescriptionAre you ready to make a meaningful impact in the lives of others while working in a supportive, community-focused environment? Newberry Health is seeking a full-time Patient Access Representative (Outpatient Clinic) to join our exceptional team. Located in beautiful Newberry County, SC, Newberry Health is a 90-bed, acute care, independent, not-for-profit hospital recognized with the Joint Commission Gold Seal of Approval. We are proud of our strong leadership, dedicated staff, and commitment to providing high-quality care for our patients. Job SummaryThe Outpatient Clinic Patient Access Representative will schedule appointments, collect and verify demographic and financial data, ensuring accurate information is entered into our database; verify insurance coverage and benefits, utilizing online eligibility or telephone inquiries to ensure the most up-to-date information; obtain necessary signatures and information on required forms and documents, maintaining confidentiality and adhering to HIPAA guidelines; receive payments and issue receipts, actively working towards collection goals and maintaining cash funds/verification logs; prepare and distribute reports, documents, and patient identification items as required, ensuring timely and accurate communication. Requirements Education and Experience:

• High School Diploma or equivalent required
• 2 years of experience in Admissions, Billing, Collections, Insurance, and/or Customer Service strongly preferred
• Basic computer skills, knowledge of office equipment, and proficiency in Word Processing, Spreadsheets, and Database management required

Newberry County Memorial Hospital provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.