Patient Access Representative (Outpatient Clinic)

NCMH External Candidates; Newberry (SC); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Newberry Health in Newberry, SC is seeking a full-time Patient Access Representative (Outpatient Clinic) to schedule appointments, collect demographic and financial data, and verify eligibility. You will ensure accurate data entry and maintain patient confidentiality in a HIPAA-compliant environment.

The role includes verifying insurance, collecting payments, and generating reports, while supporting timely patient flow in the outpatient clinic.

Qualifications

• High School Diploma or equivalent required.
• 2 years of experience in Admissions, Billing, Collections, Insurance, and/or Customer Service strongly preferred.
• Basic computer skills, knowledge of office equipment, and proficiency in Word Processing, Spreadsheets, and Database management required.

Responsabilités

• Schedule appointments and collect demographic and financial data, ensuring accurate entry into the database.
• Verify insurance coverage and benefits using online eligibility or telephone inquiries.
• Obtain signatures and required forms, maintaining confidentiality and HIPAA compliance.
• Receive payments and issue receipts, contribute to collection goals, and maintain cash funds/verification logs.
• Prepare and distribute reports, documents, and patient identification items as required.

Connaissances

Customer service

Data entry

Formation

High School Diploma or equivalent

Outils

Microsoft Word

Microsoft Excel

Database management

Description du poste

Description

Are you ready to make a meaningful impact in the lives of others while working in a supportive, community-focused environment?

Newberry Health is seeking a full-time Patient Access Representative (Outpatient Clinic) to join our exceptional team.

Located in beautiful Newberry County, SC, Newberry Health is a 90-bed, acute care, independent, not-for-profit hospital recognized with the Joint Commission Gold Seal of Approval. We are proud of our strong leadership, dedicated staff, and commitment to providing high-quality care for our patients.

Job Summary

The Outpatient Clinic Patient Access Representative will schedule appointments, collect and verify demographic and financial data, ensuring accurate information is entered into our database; verify insurance coverage and benefits, utilizing online eligibility or telephone inquiries to ensure the most up-to-date information; obtain necessary signatures and information on required forms and documents, maintaining confidentiality and adhering to HIPAA guidelines; receive payments and issue receipts, actively working towards collection goals and maintaining cash funds/verification logs; prepare and distribute reports, documents, and patient identification items as required, ensuring timely and accurate communication.

Requirements

Education and Experience

• High School Diploma or equivalent required
• 2 years of experience in Admissions, Billing, Collections, Insurance, and/or Customer Service strongly preferred
• Basic computer skills, knowledge of office equipment, and proficiency in Word Processing, Spreadsheets, and Database management required

Newberry County Memorial Hospital provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.