Patient Access Navigator - Outpatient Clinic

Newberry Health; South Carolina; On-site; USD 38,000 - 46,000; Full time

Job summary

Newberry Health in Newberry County, SC seeks a full-time Patient Access Representative (Outpatient Clinic) to schedule appointments and verify demographic and financial data. You will verify insurance coverage and collect patient signatures while maintaining HIPAA guidelines, and handle payments with receipts and cash verification logs.

The role also includes preparing reports and distributing patient documents to support efficient outpatient operations.

Qualifications

• High School Diploma or equivalent required
• 2 years of experience in Admissions, Billing, Collections, Insurance, and/or Customer Service strongly preferred
• Basic computer skills, knowledge of office equipment, and proficiency in Word Processing, Spreadsheets, and Database management required

Responsibilities

• Schedule appointments for outpatients and verify demographic and financial data
• Verify insurance coverage and benefits using online eligibility or telephone inquiries
• Obtain necessary signatures and information on required forms and documents while maintaining HIPAA confidentiality
• Receive payments and issue receipts, support collection goals and cash logs
• Prepare and distribute reports, documents, and patient identification items

Skills

Customer service

Basic computer skills

Word Processing

Spreadsheets

Database management

Office equipment

Education

High School Diploma or equivalent

Job description

Newberry Health in Newberry County, SC seeks a full-time Patient Access Representative (Outpatient Clinic) to schedule appointments and verify demographic and financial data. You will verify insurance coverage and collect patient signatures while maintaining HIPAA guidelines, and handle payments with receipts and cash verification logs.

The role also includes preparing reports and distributing patient documents to support efficient outpatient operations.