Patient Access Representative - OBMG Urology

ECU Health; Nags Head (NC); On-site; USD 23,000 - 31,000; Full time

Job summary

The Outer Banks Hospital part of ECU Health is seeking a patient registration specialist to join the Front Desk team. You will register patients, interpret insurance benefits, and counsel on coverage, while maintaining medical terminology knowledge and compliance with payer regulations.

Responsibilities include supporting patient and customer relations and handling routine inquiries. A high school diploma is required, with 2 years of customer service in healthcare preferred, for this full-time,

Qualifications

• High School or equivalent (GED) or higher is required.
• Associate Degree preferred.
• Bachelor's Degree preferred.
• 2 years Customer Service is required.
• 1 to 2 years of Registration and/or Billing experience within a healthcare setting is preferred.
• Excellent communication, detail orientation, organization, and multitasking skills required.
• Basic computer skills.

Responsibilities

• Performs patient registration.
• Provides insurance benefits interpretation and counseling.
• Maintains medical terminology skills and knowledge of third party payer regulations.
• Performs patient and customer relations.
• Completes other duties as assigned.

Skills

Customer service

Communication

Multitasking

Detail oriented

Basic computer skills

Education

High School or GED

Associate Degree preferred

Bachelor's Degree preferred

Job description

Position Summary

Performs patient registration. Provides insurance benefits interpretation and counseling. Maintains medical terminology skills and knowledge of third party payer regulations. Performs patient and customer relations. Completes other duties as assigned.

Minimum Requirements

• High School or equivalent (GED) or higher is required.
• Associate Degree: preferred
• Bachelors Degree: preferred
• 2 years Customer Service is required
• 1 to 2 years of Registration and/or Billing experience within a healthcare setting is preferred.
• Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required.
• Basic computer skills

Pay Range

$17.00 - $22.86

Starting pay in the Outer Banks Hospital/Outer Banks Medical Group market may be higher to reflect local market competitiveness.

Other Information

• Full-time position
• 7:30 AM to 4:30 PM
• ECU Health

About The Outer Banks Hospital

The Outer Banks Hospital is a full-service critical access hospital offering a wide range of inpatient and outpatient services. The 21-bed facility is designed to meet the needs of the coastal community, whose year-round population of approximately 35,000 swells to about 350,000 in the summer season. Its campus includes four ORs, a medical/surgical unit, a labor & delivery suite with a dedicated caesarian section OR, a full rehabilitation therapy center, cancer treatment and radiation therapy center, and a 24-hour emergency department.

OBH is fully accredited, provides high quality care in a compassionate environment to all patients, regardless of their ability to pay, and has been nationally recognized for outstanding patient care.

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

Equality and Diversity Statement

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.