Patient Access Representative II

Medical University of South Carolina; Murrells Inlet (SC); On-site; USD 16,531 - 24,796; Full time

Job summary

Medical University of South Carolina is seeking a part-time Front Desk Administrative Associate to support the clinic front desk. You will manage appointment lines, register clients, collect payments, and coordinate interpreters as needed.

Ideal candidates have a high school diploma or higher with relevant medical office or call center experience and a willingness to work in a fast-paced environment as part of MUHA’s patient access team.

Qualifications

• Bachelor's degree from an accredited college/university, or a high school diploma with two years of work experience in a Medical Office, Call Center, or customer service environment and at least 6 months in MUHA Patient Access or related medical work.
• Ability to handle multilingual scheduling and client registration processes.
• Equal opportunity employer statement and E-Verify participation.

Responsibilities

• Provide administrative coverage at the front desk and monitor the clinic appointment line for scheduling.
• Answer multiline telephones and process payments for clinical services.
• Complete client registration and documentation, schedule interpreters, and retrieve billing charges.

Skills

Customer Service

Medical Office

Call Center

Education

Bachelor's degree or higher

High School Diploma or GED

Tools

Billing software

Telephone systems

Job description

Job Description Summary

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

PRN

Cost Center

CC005984 CHS - Tidelands MI Oncology & Infusion (Offsite)

Pay Rate Type

Hourly

Pay Grade

Health-21

Scheduled Weekly Hours

4

Work Shift

Job Description

Provide administrative coverage at the front desk including monitoring the clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems. Answer multiline telephones. Take payments from clients for clinical services. Complete client registration ,and documentation. Schedule interpreters for clients. Retrieve billing charges.

Additional Job Description

Bachelor's degree from an accredited college/university; or a high school diploma or equivalent (GED) and two years of work experience in a Medical Office, Call Center, and/or customer service business environment and a minimum of 6 months satisfactory work experience in MUHA Patient Access, or at least 6 months of medical related work experience is required.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees