Patient Access Representative I

Medical University of South Carolina; Heatherwood (SC); On-site; USD 20,664 - 27,552; Full time

Job summary

The Medical University of South Carolina is looking for a dedicated team member to handle clinic registrations at their facility in Heatherwood, SC. The role involves patient scheduling, insurance verification, and collecting co-payments, ensuring excellent customer service throughout.

A high school diploma or equivalent is required, along with a year of customer service experience. Familiarity with hospital information systems is preferred. Join us in a role that emphasizes quality patient care and service.

Qualifications

• 1 year of customer service experience.
• Ability to interpret and apply financial procedures and regulations preferred.
• Previous experience with hospital information systems or word processing preferred.

Responsibilities

• Performs accurate clinic registration of patients including scheduling and insurance verification.
• Collects co-pay/co-insurance at the time of service.
• Provides excellent patient-focused customer service and communicates effectively.

Skills

Customer service experience

Ability to interpret financial procedures

Education

High school diploma or equivalent (GED)

Job description

Job Description Summary

Entity: MUSC Community Physicians (MCP)

Worker Type: Employee

Worker Sub-Type: Regular

Cost Center: CC004914 MCP - Orangeburg Primary Care The Village

Pay Rate Type: Hourly

Pay Grade: Health-20

Scheduled Weekly Hours: 40

Job Description

Performs accurate clinic registration of patients, not to exclude scheduling, authorization and insurance verification functions using proper resources provided by MUSC. Collects co-pay/co‑insurance at time of service according to the MUSC policies. Corrects registration errors to prevent front‑end denials. Provides excellent patient focused customer service, and communicates effectively to service delivery areas to maximize patient flow and customer service. Answer phone calls according proper protocol provided by MUSC.

Additional Job Description

High school diploma or equivalent (GED), with 1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred. Previous experience with hospital information systems or word processing preferred.

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E‑Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E‑Verify program, please click here: http://www.uscis.gov/e-verify/employees