Patient Access Representative I- Bilingual Preferred

Arkansas Children's; Little Rock (AR); On-site; USD 23,694 - 29,618; Full time

Job summary

Arkansas Children's in Little Rock is seeking a full-time position responsible for patient scheduling and registration in outpatient clinics. The role requires no prior experience and involves greeting patients, collecting insurance information, and ensuring a positive experience for families and visitors. Most new hires start with a salary between $17.20 and $21.50 per hour, depending on qualifications. Ideal candidates should have a high school diploma or equivalent, and be engaged in enhancing patient care.

Qualifications

• Entry Level - Experience Not Required.

Responsibilities

• Schedules all patient appointments and ensures referrals are obtained.
• Meets or exceeds expected productivity and accuracy standards.
• Greets and engages patients, families and visitors.
• Completes registration and discharge activities.
• Completes discharge scheduling and ensures follow up appointments.
• Able to register in 1 or more Centers as demonstrated by floating.
• Collaborates with clinical partners to optimize patient communication.
• Actively engages in activities to enhance the patient experience.

Education

High school diploma or GED or equivalent

Job description

ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.

This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana.

Time Type

Full time

Department

CC017116 Access Primary Care Clinic

Summary

Responsible for the first impression of Arkansas Children’s; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.

Salary

Most new hires start between $17.20-$21.50 per hour, depending on experience and qualifications.

Additional Information

Required Education

No education requirements

Recommended Education

High school diploma or GED or equivalent

Required Work Experience

Entry Level - Experience Not Required.

Description

• Schedules all patient appointments and ensures referrals are obtained.
• Meets or exceeds expected productivity and accuracy standards.
• Greets and engages patients, families and visitors in order to provide a positive first impression.
• Completes registration and discharge activities, including co‑payment collection, MyChart activation, insurance verification, etc.
• Completes discharge scheduling and ensures follow up appointments and tests are scheduled.
• Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.
• Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
• Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.