Patient Access Representative - Fulltime Variable Shifts

Washington Health; Fremont (CA); On-site; USD 92,295,000 - 114,787,000; Full time

Job summary

Washington Health is seeking a registrar to manage patient registration across multiple departments, ensuring accurate demographic, insurance, and financial data in compliance with payer rules. The role involves coordinating with staff, collecting deposits, and scheduling appointments in a busy hospital setting.

The ideal candidate has a high school diploma, basic medical terminology knowledge, and 2–3 years of Windows OS experience, with strong communication skills and the ability to work

Qualifications

• High school diploma or equivalent.
• Medical terminology course (college level) preferred.
• Six months to one year experience in admission/registration.
• Understanding of insurance coverage and medical terminology.
• Typing speed 25 wpm.
• 2-3 years' experience with Windows OS and Windows-based programs.

Responsibilities

• Coordinate with hospital personnel to maximize patient data registration and refer information to Financial Counselor for follow-up.
• Accurately identify insurance data in the HIS to ensure proper billing information.
• Gather government-manded statistical information via screening forms and data fields in HIS.
• Collect deposits and/or co-payments at or before registration.
• Obtain signatures on all required forms.
• Interact professionally with staff and the public.
• Schedule patient appointments and enter information in the computer system accurately.
• Work with minimal supervision in a fast-paced environment.
• May be assigned other duties as required.

Job description

Salary Range: $32.21 - $40.06 + applicable differentials

Position Summary: Under the direction of the Central Registration Manager, the registrar is responsible for patient registration in various departments including the Emergency Department, Admitting, Outpatient Lab, Imaging Center, and Pre-procedure testing area. The registrar ensures accurate capture of demographic, guarantor, contact, privacy, financial, and insurance information in compliance with regulations from Medicare, Medicaid, and commercial insurance payers. Additionally, they act as a liaison with patient family members or responsible party.

Responsibilities:

• - Coordinates with hospital personnel to maximize registration of patient data and refer appropriate information to the Financial Counselor for follow-up.
• - Accurately identify insurance data in the HIS system to ensure proper billing information is documented
• - Gather all government-mandated statistical information via screening forms and specific data fields within the HIS system.
• - Collects necessary deposits and/or co-payments at the time of, or before, the patient is registered.
• - Gather all necessary signatures on all required forms.
• - Interact in a professional and courteous manner with staff members and the public at large.
• - Schedule patient appointments and enters required information in the computer system in an accurate and timely manner.
• - Act within the scope of the job, utilizing critical thinking skills, making decisive judgments, and demonstrating the ability to work with minimal supervision.
• - Demonstrates an ability to thrive in a fast-paced environment.

In addition to performing the essential functions listed, may also be assigned other duties as required.

Education Requirements

• - High school diploma or equivalent, required.
• - Completion of college level medical terminology course, preferred .

Work Experience

• - Six months to one year minimum on the job experience necessary in order to acquire familiarity with admission/registration procedures and record keeping requirements
• - Understanding of insurance coverage and medical terminology for accurate recording of patient medical and financial information.

Skills & Abilities

• - Good verbal and written communication skills.
• - Able to exercise appropriate decision-making in determining follow-up actions
• - Work effectively under changing work assignments throughout Admissions/Registration.
• - Able to remain calm in situations involving emergencies, hostility or heavy workload.
• - Demonstrates the ability to work independently as well as function effectively in a team environment.
• - Typing speed 25 wpm, required.
• - Minimum 2-3 years' experience in Windows Operating System and Windows based programs, required.
• - Internet skills desired .

Job Shift:

Variable

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Variable

Weekend Requirement:

Rotating weekends

.