Patient Access Representative - Emergency (10- hour shifts)

Montage Health; États-Unis; Sur place; USD 41 000 - 55 000; Plein temps

Résumé du poste

Montage Health is seeking a Patient Access Representative I to handle check-in, registration, discharge processes, and patient flow. You will greet patients, collect information from patients and providers, and explain financial responsibilities while ensuring accurate data entry.

This role requires clerical experience, basic computer skills, and a professional demeanor in a busy healthcare setting. Shifts include varied hours with a 1.0 FTE assignment.

Qualifications

• Clerical experience including typing, filing, answering phones.
• Basic computer skills and data entry abilities.
• Positive professional demeanor in a demanding healthcare environment.

Responsabilités

• Check-in, registration, transfer and discharge duties.
• Greet patients and visitors; answer incoming calls and collect information.

Connaissances

Clerical experience

Basic computer skills

Positive professional demeanor

Formation

High school diploma or GED

Description du poste

Under the leadership of the Patient Access Supervisor, the Patient Access Representative I is responsible for performing check-in (including updating schedule for radiology same day appointments), registration, transfer and discharge functions. S/he is responsible for greeting all patients and visitors and answering incoming phone calls. S/he is required to interview and gather information from the patient, doctor's office, insurance company and government agencies. The representative must obtain necessary signatures on financial agreements, consents and admissions agreements, generate appropriate paperwork and place hospital identification bands on patients according to procedure The representative is responsible to explain financial responsibility to patients/guarantors and collect payments according to procedure .S/he is responsible for entering complete and accurate data utilizing computer technology. Patient Access Representative I may be cross-trained and scheduled as a charge person, Pre Service Representative or Financial Counselor/Benefit Specialist. This position serves patients, physician's offices, and other customers requiring excellent communication and customer service skills.

Experience: Required: Clerical experience (typing, filing, answering phones, office equipment). The ability to maintain a positive professional demeanor in a demanding environment. Basic computer skills. Preferred: Knowledge of and experience with medical terminology, basic understanding of insurance requirements, two years experience in health care environment, and basic understanding of diagnosis/procedure coding preferred.

Education: High school diploma, G.E.D., or equivalent work experience in related field.

Equal Opportunity Employer #LI-DNI

Assigned Work Hours: 1.0 FTE, varied (10- hour shifts). Position Type: Regular Pay Range (based on years of applicable experience): $29.85 to $39.95 The hours employees work determine when a shift differential is paid. Hourly Evening Shift Differential: $2.03 Hourly Night Shift Differential: $3.04

Montage Health, a nonprofit company, is a collection - a montage - of entities designed to keep people healthy and connected. Preventive, restorative, palliative, and coordinated care. Many parts operating with a single, shared vision.