Patient Access Representative - ED per diem

Trinity Health Mid-Atlantic; United States; On-site; USD 24,000 - 34,000; Part time

Job summary

Trinity Health Of New England's Saint Mary’s Hospital (Waterbury, CT) seeks a Patient Access Representative for the Emergency Department. This part-time, rotating-shift role handles pre-registration, registration and admission, ensuring accurate data and smooth patient flow.

The position requires high school diploma or equivalent, medical terminology knowledge, and Spanish-English bilingual skills are preferred. Benefits and competitive pay are provided by the system.

Qualifications

• High school diploma or equivalent, college preferred.
• Medical terminology knowledge is required.
• Experience in medical office, hospital billing or patient registration preferred.
• Bi-lingual English/Spanish skills preferred.

Responsibilities

• Register patients in the Emergency Department.
• Performs pre-registration, registration and admission functions accurately.
• Verify insurance requirements and understand benefits.
• Secure signatures and information for billing and collections.
• Collect co-insurance or deposits; refer self-pay to counselors.
• Provide a customer-friendly environment at first contact.

Skills

Medical terminology

Bilingual English/Spanish

Education

High school diploma or equivalent

College preferred

Job description

Employment Type: Part time Shift: Rotating Shift Description: Position Purpose

The Patient Access Representative is responsible for pre-registration, registration and admission functions in the Emergency Department at Saint Mary's Hospital

What you will do

• Register patients in the Emergency Department
• Performs complete and accurate pre-registrations, registration, and admission functions
• Verifies insurance requirements, obtains and understands insurance benefits
• Secure signatures and all other key information needed to complete billing and collection functions
• Collect or arrange for co-insurance and/or other deposit payment amounts
• Refer self-pay patients to financial counselors; answers patient questions
• Ensure a customer friendly environment between Saint Mary's Hospital and patients, visitors, and physicians upon initial contact

Minimum Qualifications

• Minimum high school diploma or equivalent, college preferred
• Medical terminology skills
• Relevant medical office, hospital / physicians billing or patient registration experience preferred
• Bi-lingual (English/Spanish) preferred

Position Highlights

• Per Diem - shift and weekend differentials will apply

Compensation and Benefits

At Trinity Health Of New England, we understand that the success of our organization is directly related to our hardworking, compassionate, and dedicated colleagues who contribute their time and skills to help transform healthcare. That's why we've compiled a competitive, comprehensive compensation and benefits package that offers our colleagues protection and peace of mind, both at home and at work.

Pay Range: $17.50 - $25.00 per hour Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

For Full-Time our comprehensive benefits package includes: Medical, Dental, Prescription Drug and Vision Coverage Retirement Savings Program with Employer Match Time Off - may include Paid Time Off, Vacation, Sick Time and Holidays Tuition Reimbursement and Professional Development Opportunities Basic and Supplemental Life and AD&D Insurance Well-being Initiative Career Growth and Advancement Opportunities within Trinity Health

Ministry/Facility Information

Saint Mary’s Hospital is a Catholic, not-for-profit, community teaching hospital that has been serving patients in Waterbury, CT and our surrounding communities since 1909. From the moment you step inside, you'll notice what makes us different: the warmth and attentiveness of our physicians and nurses, the cleanliness of our facilities, and the way we make patients and their families feel that they are truly being cared for - like a member of our family.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.