Patient Access Representative - Clinic Float Pool

LMH Health; Lawrence (KS); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Tuition reimbursement

Professional development and recognit

Excellent benefits

Flexible work-life harmony

Job summary

LMH Health is seeking a Patient Access Representative to register patients, schedule appointments, and collect co-pays. You will greet patients, assist with insurance and billing functions, and handle calls and routine admin tasks under the Director's supervision.

The role emphasizes accuracy, customer service, and familiarity with medical terminology, with a focus on supporting efficient clinic operations and patient experience.

Qualifications

• Required: High school diploma or equivalent.
• Preferred: One year of experience.
• Preferred: Some college with emphasis on business or healthcare.
• Familiarity with medical terminology.

Responsibilities

• Register patients into the clinic and schedule appointments.
• Collect and process co-pays and past due balances.
• Greet patients and assist with insurance and billing functions.
• Handle telephone calls and routine administrative tasks under supervision of the Director.
• Educate staff and physicians on scheduling processes and computer systems.

Education

High school diploma or equivalent

Some college with emphasis on business or healthcare

Tools

Medical terminology

Job description

Something special starts here.You can’t define it, but you know it when you see it: the difference between an average life and the good life. When your cup is full – with joy, purpose and lifelong health – it shows. At LMH Health, we are all about healthy people, healthy communities and healthy futures, and that makes us your destination for an exceptional career. From flexible, work-life harmony to competitive pay and great advancement potential, find everything you’re looking for at LMH Health.You'll find everything you’re looking for at LMH Health:Join a team that cares about the communityTuition reimbursement to support continuing educationProfessional development and recognitionExcellent benefitsWe’re looking for you.Job DescriptionI. JOB SUMMARYThe Patient Access Representative registers patients into the clinic, schedules appointments, collects and processes co-pays and past due balances, greets patients, assists with insurance and billing functions, handles telephone calls, and handles the routine administrative assistant functions with the supervision of the Director.II. ESSENTIAL JOB RESPONSIBILITIESResponsible for accurate encounter registration including data entry of demographic, insurance, and scheduling for the clinic patient.Initially greets patients and visitors in a prompt, courteous and helpful manner as they arrive for check in for their appointment.Educates the staff and physicians in the process of scheduling and use of computer systems.Schedules patients for appointments over the phone, in person and electronically.Manages multiple responsibilities at a time including patient inquiries, correspondence, data entry, medical record compliance, stocks forms, and other office support functions.Confirm eligibility from insurance companies via websites.Demonstrate proficient use of computer software, telephone system and general office equipment.Supports organizational efforts towards regulatory mandates.Other duties as assignedRegular and reliable attendance is an essential function of this positionIII. JOB QUALIFICATIONSRequired :High school diploma or equivalent degree – may consider years of working experience in lieu of degreePreferred :One year of experienceSome college with emphasis on business or healthcareFamiliarity with medical terminologyOur Cultural BeliefsPeople FirstIntegrity MattersBetter TogetherAt LMH Health, we value inclusion and diversity. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.