Therapy Support Specialist

100 Lawrence Memorial Hospital; United States; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Tuition reimbursement

Professional development and recognit​

Excellent benefits

Job summary

LMH Health is seeking a Therapy Support Specialist to register patients, schedule appointments, collect co-pays and balances, greet patients, and assist with insurance and billing under the Director's supervision.

The role includes coordinating with staff and physicians, handling telephone duties, and performing routine administrative tasks to support clinic operations.

Qualifications

• High school diploma or equivalent; years of experience may substitute.
• Preferred: One year of experience
• Some college with emphasis on business or healthcare
• Familiarity with medical terminology

Responsibilities

• Register encounters accurately including data entry of demographics, insurance, and scheduling.
• Greet patients and visitors at check-in for their appointment.
• Educate staff and physicians in scheduling and use of computer systems.
• Schedule patients for appointments by phone, in person, and electronically.
• Manage multiple responsibilities including inquiries, data entry, medical record compliance, and office support.
• Verify insurance eligibility via websites.
• Demonstrate proficient use of computer software, telephone systems, and office equipment.
• Support organizational efforts towards regulatory mandates.
• Maintain regular and reliable attendance.

Skills

Data entry

Scheduling

Customer service

Medical terminology

Telephone support

Education

High school diploma or equivalent

Some college in business/healthcare

Tools

Practice management software

Microsoft Office

Job description

Job Summary

The Therapy Support Specialist registers patients into the clinic, schedules appointments, collects and processes co-pays and past due balances, greets patients, assists with insurance and billing functions, handles telephone calls, and handles the routine administrative assistant functions with the supervision of the Director.

Essential Job Responsibilities

• Responsible for accurate encounter registration including data entry of demographic, insurance, and scheduling for the clinic patient.
• Initially greets patients and visitors in a prompt, courteous and helpful manner as they arrive for check in for their appointment.
• Educates the staff and physicians in the process of scheduling and use of computer systems.
• Schedules patients for appointments over the phone, in person and electronically.
• Manages multiple responsibilities at a time including patient inquiries, correspondence, data entry, medical record compliance, stocks forms, and other office support functions.
• Confirm eligibility from insurance companies via websites.
• Demonstrate proficient use of computer software, telephone system and general office equipment.
• Supports organizational efforts towards regulatory mandates.
• Other duties as assigned Regular and reliable attendance is an essential function of this position

Job Qualifications

• Required: High school diploma or equivalent degree – may consider years of working experience in lieu of degree
• Preferred: One year of experience
• Some college with emphasis on business or healthcare
• Familiarity with medical terminology

Cultural Beliefs

People First Integrity Matters Better Together

Values

At LMH Health, we value inclusion and diversity. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Benefits

• Tuition reimbursement to support continuing education
• Professional development and recognition
• Excellent benefits

Something special starts here. You can’t define it, but you know it when you see it: the difference between an average life and the good life. When your cup is full – with joy, purpose and lifelong health – it shows. At LMH Health, we are all about healthy people, healthy communities and healthy futures, and that makes us your destination for an exceptional career. From flexible, work-life harmony to competitive pay and great advancement potential, find everything you’re looking for at LMH Health. You'll find everything you’re looking for at LMH Health: Join a team that cares about the community Tuition reimbursement to support continuing education Professional development and recognition Excellent benefits

We’re looking for you.

Find a career you will love. At LMH Health, great care begins with great people. That’s why we hire people driven by excellence, energized by community, and inspired to make a difference — just like you.