Patient Access Representative - Admitting (Per Diem)

Mammoth Hospital; Mammoth Lakes (CA); On-site; USD 32,000 - 39,000; Full time

Job summary

Mammoth Hospital in Mammoth Lakes is seeking an Admitting Patient Access Representative to manage admissions, registrations, insurance verification, and front desk duties. You will greet patients, verify demographics, and enter data into the hospital information system to support accurate patient records.

The role involves per diem, varied shifts including weekends and holidays. Requires a high school diploma, 1 year hospital registration experience preferred, and Spanish speaking is strongly

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Minimum of one year hospital registration/admitting experience preferred.
• Spanish speaking strongly preferred.
• Good telephone etiquette.
• Typing 30-45 WPM; proficient with Microsoft Office and Outlook.

Responsibilities

• Opens/closes Admitting front desk according to current procedures.
• Responsible for registration/admission for Medical Imaging, Chemotherapy, inpatient/outpatient procedures and surgery.
• Greets all patients in a courteous and timely manner.
• Answers multi-line telephone; takes clear, detailed, and legible messages and transfers calls to appropriate department when necessary.
• Verifies that patient demographics and insurance information are current and correct and that required forms are completed and signed.
• Enters and/or updates patient information in computerized hospital information systems.
• Assembles patient charts for use; ensuring that the proper forms are on the chart according to particular visit type.
• Completes bank deposits daily and reconciles cash drawer and cash journal/receipts.
• Performs information audits using reports provided by Supervisor.

Skills

Excellent communicator

Detail oriented

Good interpersonal skills

Strong customer service skills

Education

High school diploma or equivalent

Associates degree preferred

Tools

Microsoft Office

Outlook

Multi-line phones

Job description

The Admitting Patient Access Representative is responsible for professional and efficient operation of the admission/ registration process in one or more patient access areas. Performs a variety of patient access functions related to patient admission and discharge including: patient registration, insurance verification, insurance verification, and point of service collections. Demonstrates a basic understanding of the revenue cycle.

What You'll Do

• Opens/closes Admitting front desk according to current procedures.
• Responsible for registration/admission for Medical Imaging, Chemotherapy, inpatient/outpatient procedures and surgery.
• Greets all patients in a courteous and timely manner.
• Answers multi-line telephone; takes clear, detailed, and legible messages and transfers calls to appropriate department when necessary. May operate the switchboard for answering and transferring telephone calls, routine inquiries, and make necessary connections on the overhead paging system.
• Upon patient admission, verifies that patient demographic and insurance information is current and correct and that required forms are completed and signed.
• Enters and/or updates patient information in computerized hospital information systems.
• Assembles patient charts for use; ensuring that the proper forms are on the chart according to particular visit type.
• Completes bank deposits daily and reconciles cash drawer and cash journal/receipts.
• Performs information audits using reports provided by Supervisor.

Who You Are

• Excellent communicator
• Detail oriented
• Good interpersonal skills
• Strong customer service skills

Qualifications

• High school diploma or equivalent required, Associates degree preferred.
• Minimum of one-year experience in hospital registration or admitting preferred.
• Spanish speaking strongly preferred.
• Good telephone etiquette.
• Computer skills required: Typing 30-45 WPM. Competent with Microsoft Office and Outlook.
• Previous use of multi-line phones, fax and copy machine(s) preferred.

Job Information

• Per diem, varied shifts including weekends and holidays.
• Starting wage $23.22 to $28.14 based on qualifications.

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. An equal opportunity employer.