Patient Access Representative - Admitting

Oklahoma State University Medical Center; Tulsa (OK); On-site; USD 27,000 - 37,000; Full time

Job summary

Oklahoma State University Medical Center in Tulsa is seeking a Registration Representative to guide patients and visitors, manage payments, and ensure smooth lobby operations in a fast-paced environment. You will greet guests, collect co-pays, accurately enter and update financial and demographic information, maintain patient confidentiality, and provide clear information to those who request it.

You may assist with transporting patients and luggage as needed to support efficient facility

Responsibilities

• Direct patients and visitors to the appropriate areas.
• Collect co-pays and payments; maintain accuracy of financial records.
• Enter and update demographic and financial information in the computer.
• Maintain patient confidentiality and provide clear information to those who request it.
• Greet patients and ensure visitors have purpose to be in the facility.
• Assist with transporting patients and luggage as needed.

Job description

Job Description

Registration Representatives are accountable for directing patients and visitors; collecting monies due for co-pays. Excellent customer service skills are a must. Representatives must have the ability to properly collect, enter and/or accurately update financial and demographic information into a computer; maintain patient confidentiality; provide clear and concise information to those who request it; be able to handle multiple tasks at one time; and be detail oriented. The position tends to be fast-paced at times. Representatives are responsible for greeting patients and assuring all guests entering the lobby areas have purpose to be in the facility. Individuals must be physically capable to transport patients and their luggage.