Patient Access Representative (66568)

Women's Care; Tampa (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a leading women's healthcare group dedicated to providing high-quality care. As a Patient Access Representative, you will be the first point of contact for patients, ensuring a welcoming atmosphere and efficient registration. This role emphasizes customer service, allowing you to make a meaningful impact in patients' lives every day. With a commitment to excellence and a supportive team environment, you will thrive in a dynamic setting that values compassion and respect. Experience growth and fulfillment in your career while helping women receive the care they deserve.

Benefits

Health Benefits

Dental Benefits

Vision Benefits

Paid Time Off

401k Plan

Qualifications

• High school diploma or equivalent required.
• Preferably one year of experience in a medical office or healthcare setting.

Responsibilities

• Greet patients and guide them to appropriate areas.
• Collect and confirm patient demographics and update profiles.

Skills

Customer Service

Communication Skills

Medical Terminology

Multi-tasking

Education

High School Diploma

Tools

Electronic Medical Records (eCW)

Job description

Join to apply for the Patient Access Representative (66568) role at Women's Care.

Description

Women’s Care, founded in 1998, is a leading women’s healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women’s Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility.

The Patient Access Representative is the first face our patients see as they enter our clinics. With customer service being at the forefront of this role, the Patient Access Representative collects information for registration of new and incoming patients. This makes it a very engaging role on our team. We work Monday-Friday, no weekends!

• Greet all patients and visitors; guide them to appropriate areas as needed.
• Obtain and confirm patient demographics and update patient profile.
• Collect payment and/or assist patient with minor billing concerns.
• Scan pertinent information into EMR system (HIPAA compliance, authorizations, medical records, etc.).
• Respond to non-medical patient emails and phone calls.
• Demonstrate and embody the Women’s Care mission and core values.
• Ensure compliance with all HIPAA rules, regulations, and guidelines.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Preferably one year of experience working in a medical office or healthcare setting, OBGYN experience a plus.
• General knowledge of medical terminology is ideal.
• Preferred experience working with electronic medical records systems, eCW a plus.
• Strong verbal and written communication skills.
• Deadline-driven and detail-oriented.
• Ability to multi-task in a high-volume and dynamic environment.
• Ability to communicate and work effectively with patients, co-workers, and providers.
• Dependable, reliable, and punctual.

Why Join Women’s Care?

• Competitive compensation package
• Health, dental, and vision benefits
• Paid time off and holidays
• 401k plan
• An opportunity to make a difference in patients' lives every day!

Women’s Care has experienced significant growth and plans to expand into new markets across the U.S. We are committed to our mission of ‘Improving the Health of Women Every Day.’ At Women’s Care, we CARE about our patients and uphold our core values:

• Compassion & Empathy: Treating patients like valued friends and family
• Accountability: Taking responsibility for our actions and behaviors
• Respect: Acting respectfully in every interaction
• Excellence & Quality: Providing the safest, highest quality of care

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Hospitals and Health Care