Patient Access Representative (66025)

Women's Care; Tampa (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a leading women's healthcare group committed to providing high-quality care for women. As a Patient Access Representative, you will be the first point of contact for patients, ensuring they feel welcomed and supported. This role emphasizes customer service, requiring strong communication skills and attention to detail. You will handle patient registrations, assist with billing inquiries, and maintain compliance with HIPAA regulations. Enjoy a full-time position with a competitive compensation package and the opportunity to make a meaningful impact in patients' lives every day. This is your chance to grow within a compassionate and dedicated team.

Benefits

Health Benefits

Dental Benefits

Vision Benefits

Paid Time Off

401k Plan

Qualifications

• High school diploma or equivalent required.
• Preferably one year of experience in a medical office or healthcare setting.

Responsibilities

• Greet patients and guide them to appropriate areas.
• Collect and confirm patient demographics and assist with billing concerns.

Skills

Customer Service

Communication Skills

Attention to Detail

Multi-tasking

Medical Terminology

Education

High School Diploma

Tools

Electronic Medical Records (eCW)

Job description

Join to apply for the Patient Access Representative (66025) role at Women's Care

Women’s Care, founded in 1998, is a leading women’s healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women’s Care offers comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility.

This position involves travel between the Tampa and Brandon locations. The Patient Access Representative is the first face our patients see as they enter our clinics. Customer service is a key aspect of this role, which involves collecting information for the registration of new and returning patients. This is a highly engaging role on our team. We work Monday-Friday, with no weekends!

• Greet all patients and visitors; guide them to appropriate areas as needed.
• Obtain and confirm patient demographics and update patient profiles.
• Collect payment and assist patients with minor billing concerns.
• Scan pertinent information into the EMR system (HIPAA compliance, authorizations, medical records, etc.).
• Respond to non-medical patient emails and phone calls.
• Demonstrate and embody the Women’s Care mission and core values.
• Ensure compliance with all HIPAA rules, regulations, and guidelines.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Preferably one year of experience working in a medical office or healthcare setting; OB/GYN experience is a plus.
• General knowledge of medical terminology is ideal.
• Experience with electronic medical records systems, eCW preferred.
• Strong verbal and written communication skills.
• Deadline-driven and detail-oriented.
• Ability to multi-task in a high-volume, dynamic environment.
• Effective communication and teamwork skills.
• Dependable, reliable, and punctual.

Why Join Women’s Care?

• Competitive compensation package
• Health, dental, and vision benefits
• Paid time off and holidays
• 401k plan
• Opportunity to make a difference in patients’ lives daily

Women’s Care is committed to growth and expansion across the U.S., with a mission to ‘Improve the Health of Women Every Day.’ We value CARE:

• Compassion & Empathy
• Accountability
• Respect
• Excellence & Quality

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Healthcare Provider
• Industries: Hospitals and Healthcare

Referrals can increase your chances of interviewing at Women’s Care by 2x.