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Patient Access Representative (66678)

Women's Care

Tampa (FL)

On-site

USD 35,000 - 45,000

Full time

Today
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Job summary

An established industry player in women's healthcare is seeking a Patient Access Representative to be the first point of contact for patients. This engaging role emphasizes customer service, requiring the collection of patient information and assisting with minor billing concerns. With a commitment to quality care, the company offers a supportive environment where employees can make a difference in patients' lives daily. Enjoy a competitive compensation package, health benefits, and a work-life balance with no weekends. If you're dependable, detail-oriented, and passionate about healthcare, this opportunity is perfect for you.

Benefits

Health Benefits
Dental Benefits
Vision Benefits
Paid Time Off
401k Plan

Qualifications

  • High school diploma or equivalent required.
  • Preferably one year of experience in a medical office or healthcare setting.
  • General knowledge of medical terminology is ideal.

Responsibilities

  • Greet patients and guide them to appropriate areas.
  • Collect and confirm patient demographics.
  • Scan pertinent information into EMR system.

Skills

Customer Service
Communication Skills
Medical Terminology
Multi-tasking

Education

High School Diploma

Tools

Electronic Medical Records (eCW)

Job description

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Description

Women’s Care, founded in 1998, is a leading women’s healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women’s Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility.

Description

Women’s Care, founded in 1998, is a leading women’s healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women’s Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility.

The Patient Access Representative is the first face our patients see as the enter our clinics. With customer service being at the forefront of this role, the Patient Access Representative collects information for registration of new and incoming patients. This makes it a very engaging role on our team. We work Monday-Friday, no weekends!

  • Greet all patients and visitors; guide them to appropriate areas as needed.
  • Obtain and confirm patient demographics and update patient profile.
  • Collect payment and/or assist patient with minor billing concerns.
  • Scan pertinent information into EMR system (HIPAA compliance, authorizations, medical records, etc.).
  • Respond to non-medical patient emails and phone calls.
  • Demonstrate and embody the Women’s Care mission and core values.
  • Compliance with all HIPAA rules, regulations, and guidelines.
  • Other duties as assigned.

Qualifications

Qualifications:

  • High school diploma or equivalent required.
  • Preferably one year of experience working in a medical office or healthcare setting, OBGYN a plus.
  • General knowledge of medical terminology is ideal.
  • Preferred experience working with an electronic medical records system, eCW a plus.
  • Strong verbal and written communication skills.
  • Deadline-driven and detail-oriented.
  • Ability to multi-task in a high-volume and dynamic atmosphere.
  • Ability to communicate and work efficiently with patients, co-workers, and providers.
  • Must be dependable, reliable, and punctual.

WHY JOIN WOMEN'S CARE?

We Offer

  • Competitive compensation package
  • Health, dental, and vision benefits
  • Paid time off and paid holidays
  • 401k plan
  • An opportunity to make a difference in patients' lives every day!

Women’s Care has grown tremendously through the years and expects to accelerate its growth with plans to expand rapidly into new markets across the U.S. With the commitment of our employees, we remain true to our mission of ‘Improving the Health of Women Every Day.’ At Women’s Care, we CARE about our patients, and we stand by our values.

Compassion & Empathy: Treating patients like valued friends and family

Accountability: Taking responsibility for our actions and behaviors

Respect: Acting respectfully in every interaction

Excellence & Quality: Providing the safest, highest quality of care

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Health Care Provider
  • Industries
    Hospitals and Health Care

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