Patient Access Representative (66567)

Women's Care; Brandon (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

An established industry player in women's healthcare is seeking a dedicated Patient Access Representative. This entry-level role is vital as you will be the first point of contact for patients, responsible for ensuring a welcoming environment and accurate registration processes. Your customer service skills will shine as you assist patients with their needs and navigate through our electronic medical records system. Join a compassionate team that values accountability, respect, and excellence, and make a real difference in women's health every day. Enjoy a full-time position with competitive benefits and the opportunity to grow within a rapidly expanding organization.

Benefits

Health Benefits

Dental Benefits

Vision Benefits

Paid Time Off

401k Plan

Paid Holidays

Qualifications

• High school diploma or equivalent required.
• Preferably one year of experience in a medical office or healthcare setting.
• General knowledge of medical terminology is ideal.

Responsibilities

• Greet patients and guide them to appropriate areas.
• Collect and confirm patient demographics for registration.
• Scan information into EMR system while ensuring HIPAA compliance.

Skills

Verbal Communication

Written Communication

Customer Service

Multi-tasking

Attention to Detail

Medical Terminology

Education

High School Diploma

Tools

Electronic Medical Records System (eCW)

Job description

Join to apply for the Patient Access Representative (66567) role at Women's Care.

Women’s Care, founded in 1998, is a leading women’s healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women’s Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility.

The Patient Access Representative is the first face our patients see as they enter our clinics. With customer service being at the forefront of this role, the Patient Access Representative collects information for registration of new and incoming patients. This makes it a very engaging role on our team. We work Monday-Friday, no weekends!

• Greet all patients and visitors; guide them to appropriate areas as needed.
• Obtain and confirm patient demographics and update patient profile.
• Collect payment and/or assist patient with minor billing concerns.
• Scan pertinent information into EMR system (HIPAA compliance, authorizations, medical records, etc.).
• Respond to non-medical patient emails and phone calls.
• Demonstrate and embody the Women’s Care mission and core values.
• Compliance with all HIPAA rules, regulations, and guidelines.
• Other duties as assigned.

Qualifications:

• High school diploma or equivalent required.
• Preferably one year of experience working in a medical office or healthcare setting, OBGYN a plus.
• General knowledge of medical terminology is ideal.
• Preferred experience working with an electronic medical records system, eCW a plus.
• Strong verbal and written communication skills.
• Deadline-driven and detail-oriented.
• Ability to multi-task in a high-volume and dynamic atmosphere.
• Ability to communicate and work efficiently with patients, co-workers, and providers.
• Must be dependable, reliable, and punctual.

Why Join Women’s Care?

• Competitive compensation package
• Health, dental, and vision benefits
• Paid time off and paid holidays
• 401k plan
• An opportunity to make a difference in patients' lives every day!

Women’s Care has grown tremendously over the years and plans to expand rapidly into new markets across the U.S. With the commitment of our employees, we remain true to our mission of ‘Improving the Health of Women Every Day.’ At Women’s Care, we CARE about our patients, and we stand by our values:

• Compassion & Empathy: Treating patients like valued friends and family
• Accountability: Taking responsibility for our actions and behaviors
• Respect: Acting respectfully in every interaction
• Excellence & Quality: Providing the safest, highest quality of care

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Hospitals and Health Care