Patient Access Representative (66564)

Women’s Care LLC; Brandon (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

An established industry player in women's healthcare is seeking a Patient Access Representative to be the first point of contact for patients. This engaging role emphasizes customer service and requires handling patient registrations, updating information, and ensuring compliance with HIPAA regulations. Join a team dedicated to improving women's health every day while enjoying a competitive compensation package, health benefits, and opportunities for professional growth. If you are detail-oriented and thrive in a dynamic environment, this is the perfect opportunity for you.

Benefits

Health Benefits

Dental Benefits

Vision Benefits

Paid Time Off

401k Plan

Paid Holidays

Qualifications

• High school diploma or equivalent required.
• Preferably one year of experience in a medical office or healthcare setting.

Responsibilities

• Greet patients and guide them to appropriate areas.
• Collect and confirm patient demographics and assist with billing concerns.

Skills

Customer Service

Communication Skills

Detail-oriented

Multi-tasking

Medical Terminology

Education

High School Diploma

Tools

Electronic Medical Records (eCW)

Job description

Job Details

Job Location: 6600_TPA_515 S Kings Ave Ste 2000 - Brandon, FL

Position Type: Full Time

Salary Range: Undisclosed

Job Category: Non-Clinical Staff

Description

Women’s Care, founded in 1998, is a leading women’s healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women’s Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility.

The Patient Access Representative is the first face our patients see as the enter our clinics. With customer service being at the forefront of this role, the Patient Access Representative collects information for registration of new and incoming patients. This makes it a very engaging role on our team. We work Monday-Friday, no weekends!

• Greet all patients and visitors; guide them to appropriate areas as needed.
• Obtain and confirm patient demographics and update patient profile.
• Collect payment and/or assist patient with minor billing concerns.
• Scan pertinent information into EMR system (HIPAA compliance, authorizations, medical records, etc.).
• Respond to non-medical patient emails and phone calls.
• Demonstrate and embody the Women’s Care mission and core values.
• Compliance with all HIPAA rules, regulations, and guidelines.
• Other duties as assigned.

Qualifications

Qualifications:

• High school diploma or equivalent required.
• Preferably oneyear of experience working in a medical office or healthcare setting, OBGYN a plus.
• General knowledge of medical terminology is ideal.
• Preferred experience working with an electronic medical records system, eCW a plus.
• Strong verbal and written communication skills.
• Deadline-driven and detail-oriented.
• Ability to multi-task in a high-volume and dynamic atmosphere.
• Ability to communicate and work efficiently with patients, co-workers, and providers.
• Must be dependable, reliable, and punctual.

WHY JOIN WOMEN'S CARE?

We Offer:

• Competitive compensation package
• Health, dental, and vision benefits
• Paid time offand paid holidays
• 401k plan
• An opportunity to make a difference in patients'lives every day!

Women’s Care has grown tremendously through the years and expects to accelerate its growth with plans to expand rapidly into new markets across the U.S. With the commitment of our employees, we remain true to our mission of ‘Improving the Health of Women Every Day.’ At Women’s Care, weCAREabout our patients, and we stand by our values.

Compassion & Empathy: Treating patients like valued friends and family

Accountability: Taking responsibility for our actions and behaviors

Respect: Acting respectfully in every interaction

Excellence & Quality: Providing the safest, highest quality of care