: Patient Access Representative 2 – UHealth SoLé Mia

University of Miami; North Miami (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

The University of Miami is seeking a Patient Access Representative 2 for its UHealth department in North Miami. This role involves registering patients, verifying insurance, and ensuring financial clearance for scheduled accounts. Candidates should have a high school diploma and at least 2 years of relevant experience, with strong attention to detail and communication skills.

Benefits

Comprehensive benefits package

Medical and dental insurance

Tuition remission

Qualifications

• Minimum 2 years of relevant experience.
• Knowledge of generally accepted accounting procedures and principles.
• Ability to process and handle confidential information with discretion.

Responsibilities

• Registers patients for clinical services and verifies insurance benefits.
• Contacts patients’ families to obtain missing insurance information.
• Maintains accurate documentation in the system of record.

Skills

Attention to detail

Communication

Confidentiality

Education

High School diploma or equivalent

Job description

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet .

The University of Miami UHealth at SoLé Mia opening September 2025, will bring high-quality academic medicine to North Miami, Aventura, and surrounding communities.

Our expert team of physicians and staff will represent a wide range of specialties, including NCI–designated Sylvester Comprehensive Cancer Center and Bascom Palmer Eye Institute, the number one eye hospital in the nation. UHealth at SoLé Mia will also deliver the latest in urologic treatments from the renowned Desai Sethi Urology Institute as well as top-notch care from UHealth’s nationally ranked neurology and neurosurgery programs.

The University of Miami UHealth – Department of Patient Access at SoLé Mia has an exciting opportunity for a Patient Access Representative 2.

The Patient Access Representative 2 (On-Site) (H) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments.

CORE RESPONSIBILITIES:
• Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
• Contacts patients’ families or physicians’ offices to obtain missing insurance information.
• Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
• Collaborates with scheduling departments to identify add-on patients.
• Obtains necessary authorizations, pre-certifications, and referrals.
• Notifies patients of liabilities and collects funds.
• Maintains appropriate records, files, and accurate documentation in the system of record.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS:
• High School diploma or equivalent
• Minimum 2 years of relevant experience
• Knowledge of generally accepted accounting procedures and principles.
• Skill in completing assignments accurately and with attention to detail.
• Ability to process and handle confidential information with discretion.
• Ability to work independently and/or in a collaborative environment.
• Ability to communicate effectively in both oral and written form.

Any appropriate combination of relevant education, experience and/or certifications may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

H4