Patient Access Representative 2, Full Time

University of Miami; Miami (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

University of Miami is seeking a Patient Access Representative 2 (On-Site) in Florida for a full-time, Mon-Fri schedule from 9:00 AM to 5:30 PM. You will register patients for clinical services, verify benefits, explain documents, and collect payments.

Core duties include obtaining demographic and financial information, verifying coverage, coordinating with scheduling, and ensuring accurate records while protecting patient confidentiality.

Qualifications

• High school diploma or equivalent.
• Minimum 2 years of relevant experience.
• Knowledge of generally accepted accounting procedures and principles.
• Ability to communicate effectively in oral and written form.

Responsibilities

• Obtains, confirms, and enters demographic, financial, and clinical information for financial clearance.
• Contact patients’ families or physicians’ offices to obtain missing insurance information.
• Verifies insurance eligibility and notifies relevant parties if eligibility fails.
• Collaborates with scheduling departments to identify add-on patients.
• Obtains authorizations, pre-certifications, and referrals.
• Notifies patients of liabilities and collects funds.
• Maintains accurate records and documentation in the system of record.
• Adheres to policies and safeguards University assets.

Skills

Customer service

Healthcare accounting

Attention to detail

Confidential information handling

Education

High school diploma or equivalent

Job description

Location: Plantation

Schedule: Full-Time | Monday-Friday: 9:00 AM - 5:30 PM

The Patient Access Representative 2 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments.

Core Job Functions

• Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
• Contact patients’ families or physicians’ offices to obtain missing insurance information.
• Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
• Collaborates with scheduling departments to identify add-on patients.
• Obtains necessary authorizations, pre-certifications, and referrals.
• Notifies patients of liabilities and collects funds.
• Maintains appropriate records, files, and accurate documentation in the system of record.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications

• High school diploma or equivalent
• Minimum 2 years of relevant experience

Knowledge, Skills and Attitudes

• Knowledge of generally accepted accounting procedures and principles.
• Skill in completing assignments accurately and with attention to detail.
• Ability to process and handle confidential information with discretion.
• Ability to work independently and/or in a collaborative environment.
• Ability to communicate effectively in both oral and written form.

The above statements are intended to describe the general nature and primary responsibilities of this job classification. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job. This a job profile description and not all duties may be assigned to a specific position in each individual department.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status

Full time

Employee Type

Staff