Patient Access Representative 2 (On-Site) (H) - Hollywood, FL

University of Miami; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

University of Miami/UHealth at Hollywood is seeking a on-site Patient Access Representative 2. This role registers patients, verifies insurance benefits, explains documents, and collects payments to ensure financial clearance for scheduled services.

The position requires a High School Diploma or equivalent and two years of relevant experience, with strong data entry and confidentiality skills. Salary and benefits accompany this full-time role within UHealth’s academic medical system.

Qualifications

• High School Diploma or equivalent required.
• Two years of relevant experience preferred.
• Experience with patient access processes is a plus.

Responsibilities

• Register patients for clinical services by collecting necessary information.
• Verify insurance benefits and explain required documents.
• Collect payments and maintain accurate records in the system of record.
• Coordinate with scheduling to identify add-on patients and obtain authorizations.

Skills

Data entry

Communication

Confidential handling

Education

High School Diploma or equivalent

Job description

The University of Miami/UHealth at Hollywood as an exciting opportunity for a Patient Access Representative 2 (On-Site).

Core Job Summary:

The Patient Access Representative 2 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments.

Core Responsibilities:

• Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
• Contacts patients’ families or physicians’ offices to obtain missing insurance information.
• Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
• Collaborates with scheduling departments to identify add-on patients.
• Obtains necessary authorizations, pre-certifications, and referrals.
• Notifies patients of liabilities and collects funds.
• Maintains appropriate records, files, and accurate documentation in the system of record.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications:

• High School Diploma or equivalent
• Two (2) years of relevant experience

Knowledge, Skills, and Abilities:

• General knowledge of office procedures and operations.
• Skill in data entry with minimal errors.
• Ability to communicate effectively in both oral and written form.
• Skill in completing assignments accurately and with attention to detail.
• Ability to process and handle confidential information with discretion

Any appropriate combination of relevant education, experience and/or certifications may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida’s only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We’re the challenge you’ve been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:

Full time

Employee Type:

Staff