Patient Access Representative 2 (On-Site) (H)-Boca Raton

University of Miami; West Palm Beach (FL); On-site; USD 36,000 - 52,000; Full time

Job summary

University of Miami in Boca Raton is seeking a dedicated Patient Access Representative 2 to join the UHealth Department of Clinical Access. This on-site role registers patients for clinical services, verifies insurance, collects payments, and explains documents to patients.

Key duties include obtaining and entering demographic and financial information, confirming insurance eligibility, arranging authorizations, and maintaining accurate records in the system.

Qualifications

• High school diploma or equivalent.
• Minimum 2 years of relevant experience.
• Knowledge of generally accepted accounting procedures and principles.
• Ability to process confidential information with discretion.
• Ability to communicate effectively in both oral and written form.

Responsibilities

• Obtains, confirms, and enters demographic、financial、and clinical information necessary for financial clearance of scheduled patient accounts.
• Contacts patients’ families or physicians’ offices to obtain missing insurance information.
• Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
• Collaborates with scheduling departments to identify add-on patients.
• Obtains necessary authorizations, pre-certifications, and referrals.
• Notifies patients of liabilities and collects funds.
• Maintains appropriate records, files, and accurate documentation in the system of record.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Skills

Attention to detail

Discretion with confidential info

Effective communication

Independence & teamwork

Accounting knowledge

Education

High school diploma or equivalent

Job description

The University of Miami/UHealth Department of Clinical Access has an exciting opportunity for a full-time Patient Access Representative 2 to work at our Boca Raton location.

Core Job Summary

The Patient Access Representative 2 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments.

Core Responsibilities

• Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.

• Contacts patients’ families or physicians’ offices to obtain missing insurance information.

• Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.

• Collaborates with scheduling departments to identify add-on patients.

• Obtains necessary authorizations, pre-certifications, and referrals.

• Notifies patients of liabilities and collects funds.

• Maintains appropriate records, files, and accurate documentation in the system of record.

• Adheres to University and unit-level policies and procedures and safeguards University assets.

_ This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. _

CORE QUALIFICATIONS

High school diploma or equivalent

Minimum 2 years of relevant experience

Knowledge, Skills and Attitudes

• Knowledge of generally accepted accounting procedures and principles.

• Skill in completing assignments accurately and with attention to detail.

• Ability to process and handle confidential information with discretion.

• Ability to work independently and/or in a collaborative environment.

• Ability to communicate effectively in both oral and written form.

_ Any relevant education, certifications and/or work experience may be considered. _

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida’s only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We’re the challenge you’ve been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status

Full time

Employee Type

Staff