Patient Access Representative

Tyvan LLC; United States; On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Shift Diffs

Work-Life Balance

Concierge-Style Environment

Low Acuity / Private Commercial

Great Culture

Job summary

Tyvan LLC is seeking a Patient Access Representative to join our emergency center team. The role focuses on smooth check-in/check-out, accurate demographic collection, and ensuring billing accuracy with compliant signatures.

Candidates should have at least 2 years in a hospital/ER setting, familiarity with EMR systems, and a commitment to patient confidentiality. The position offers incentives and a culture focused on great care and teamwork.

Qualifications

• High school diploma or equivalent is required.
• Minimum of 2 years’ experience as a Patient Access Representative in a hospital, ER, or clinic.
• Experience with ER registration, admitting, and scheduling is preferred.

Responsibilities

• Front Desk Operations: greet patients, determine needed services, collect demographics and signatures.
• Maintain patient logs and handle phone inquiries professionally.
• Assist with office supplies and maintain a clean, welcoming environment.
• Financial responsibilities: collect co-pays and reconcile patient accounts daily.
• Support facility cleanliness and assist with patient care areas as needed.
• Interact courteously with patients, families, physicians and staff; uphold core values.

Skills

EMR navigation

Education

High School Diploma or equivalent

Tools

Electronic Medical Records (EMR) system

Job description

Patient Access Representative

The Patient Access Representative (PAR) plays a crucial role in the emergency center’s operational efficiency by ensuring a smooth check-in and check-out process for patients. The role requires strong communication skills, organizational abilities, and a commitment to maintaining patient confidentiality and safety. This position is integral to fostering a supportive and efficient environment in the Emergency Center, ensuring patients receive the care they need while upholding the standards of the healthcare facility.

Qualifications required

• High School Diploma or equivalent
• Minimum of 2 years of experience in a Patient Access Representative role within a Hospital, ER, or Clinic
• Previous experience in medical registration, admitting, and scheduling in an ER setting is preferred

Essential Job functions and responsibilities

1. Front Desk Operations:

• Greet patients and guests with a cheerful demeanor
• Determine necessary services and direct patients accordingly
• Collect demographic information and ensure proper signatures for billing accuracy
• Maintain logs of patient information and manage phone inquiries professionally
• Manage office supplies and maintain a clean and welcoming environment

2. Financial Responsibilities:

• Collect payments via cash, checks, and credit card for co-pays and account balances
• Maintain an accurate financial ledger and perform daily reconciliation of patient accounts

3. Facility Cleanliness:

• Assist in maintaining theoverall cleanliness of the facility, including patient areas and restrooms

4. Communication Skills:

• Interact courteously with patients, families, physicians, and team members, upholding the Emergency Center’s core values

5. Professional Development:

• Attend monthly staff meetings and engage in performance improvement activities

6. Other Duties:

• Assist management with additional tasks or projects as assigned

Nonessential Job functions:

• Support patient care areas by ensuring appropriate supplies are stocked
• Assist with patient restraint procedures and documentation as needed
• Attend scheduled meetings as required

Job Competencies

• Proficient in navigating and utilizing Electronic Medical Records (EMR)
• Understanding and compliance with Hospital Policies and Procedures
• Commitment to ongoing education and professional development

Physical Requirements:

• Constant: Vision (various forms), Hearing, Speaking, Manual dexterity, Mobility
• Frequent: Bending, Squatting, Twisting, Lifting to 20 lbs. unaided, 50 lbs. with assistance
• Occasional: Climbing, Kneeling, Distinguishing colors
• Rarely: Exposure to electric shock and confined spaces

Work Environment:

• OSHA Category I: Routine exposure to blood, bodily fluids, or other potentially infectious materials

Incentives:

Shift Diffs

Work-Life Balance

Concierge-Style Environment

Low Acuity / Private Commercial Patients

Great Culture

PRN & Part-Time Employee Added Incentives :

• 410k
• Employee Stock Purchase Program