Patient Access Representative

MedCura Health, Inc.; Stone Mountain (GA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Annual incentives

Retention bonus

Medical, dental, and vision coverage

Retirement plan with employer match

Paid time off

Paid holidays

Uniforms provided

Professional development opportunities

Continuing education opportunities

Loan repayment eligibility

Job summary

MedCura Health, Inc. is seeking a Patient Access Representative to support front-desk operations and ensure a smooth patient experience from arrival through visit completion. You will greet patients, verify insurance, schedule appointments, collect payments, and maintain accurate EHR records while upholding HIPAA compliance.

This full-time, day-shift position offers a competitive salary and benefits with opportunities for professional development within a supportive healthcare team.

Qualifications

• High school diploma or equivalent; an associate degree is preferred.
• Experience in healthcare or front-office settings is beneficial.
• Strong interpersonal and communication skills.
• Proficiency with EHR systems and office software.
• Ability to manage multiple tasks in a fast-paced environment.
• Attention to detail and strong organizational abilities.
• Knowledge of medical terminology is helpful.

Responsibilities

• Welcome patients and visitors upon arrival and provide clear direction as needed.
• Register patients and verify information including insurance details and required documentation.
• Schedule appointments and manage patient flow to help maintain timely operations.
• Answer incoming calls, address general inquiries, and provide information about available services.
• Process patient payments and issue receipts for completed transactions.
• Maintain accurate records in the EHR system in accordance with organizational standards.
• Ensure compliance with privacy and security requirements including HIPAA and related regulations.

Skills

Interpersonal skills

Communication skills

Organizational abilities

Multitasking

Education

High school diploma

Associate degree preferred

Tools

EHR systems

Office software

Job description

Overview

We are seeking a Patient Access Representative to support front-desk operations at MedCura Health. This role requires strong organizational abilities and effective communication skills to ensure a smooth and efficient experience for patients from the time they arrive through the completion of their visit.

Benefits:

Competitive salary

Annual incentives

Retention bonus

Medical, dental, and vision coverage

Retirement plan with employer match

Paid time off

Paid holidays

Company-issued uniforms

Professional development opportunities

Continuing education opportunities

Eligibility for loan-repayment programs

Additional benefits as offered

ScheduleFull-time

ShiftDay

Salary$16.00 - $22.00 / hour

Qualifications

• High school diploma or equivalent; an associate degree is preferred
• Experience in healthcare or front-office settings is beneficial
• Strong interpersonal and communication skills
• Proficiency with EHR systems and office software
• Ability to manage multiple tasks in a fast-paced environment
• Attention to detail and strong organizational abilities
• Knowledge of medical terminology is helpful

Responsibilities

• Welcome patients and visitors upon arrival and provide clear direction as needed.
• Register patients and verify information including insurance details and required documentation.
• Schedule appointments and manage patient flow to help maintain timely operations.
• Answer incoming calls, address general inquiries, and provide information about available services.
• Process patient payments and issue receipts for completed transactions.
• Maintain accurate records in the EHR system in accordance with organizational standards.
• Ensure compliance with privacy and security requirements including HIPAA and related regulations.