Patient Access Representative

MedCura Health; Stone Mountain (GA); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Competitive salary

Annual incentives

Retention bonus

Comprehensive benefits & discounts

Retirement plan w/ employer matching

Paid Time Off (PTO)

Paid holidays

Company issued uniforms

Opportunities for professional development

Opportunities for loan repayment and/or student loan forgiveness

Job summary

MedCura Health in Stone Mountain, Georgia is seeking a highly organized Patient Access Representative. The ideal candidate will provide exceptional patient service, assist with patient registration, manage appointments, and ensure compliance with regulatory requirements.

This full-time role offers a competitive salary ranging from $16.00 to $22.00 per hour along with comprehensive benefits including retirement plans, paid time off, and opportunities for professional development.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Previous experience in a healthcare or customer service setting is highly desirable.
• Ability to multitask and handle a fast-paced work environment.

Responsibilities

• Greet and assist patients and visitors upon arrival.
• Register patients, verify insurance information, and collect necessary documentation.
• Schedule appointments and manage patient flow to ensure timely service.
• Ensure compliance with HIPAA and other regulatory requirements.

Skills

Strong interpersonal and communication skills

Proficiency with electronic health records (EHR)

Attention to detail

Knowledge of medical terminology

Education

High school diploma or equivalent

Associate degree preferred

Job description

We are seeking a highly organized and customer-focused Patient Access Representative to join our team at MedCura Health. The ideal candidate will have excellent communication skills and a strong commitment to providing exceptional patient service. This role is critical in ensuring a positive experience for our patients from the moment they enter our practice.

Benefits

• Competitive salary
• Annual incentives
• Retention bonus
• Comprehensive benefits & discounts
• Retirement plan w/ employer matching
• Paid Time Off (PTO)
• Paid holidays
• Company issued uniforms
• Opportunities for professional development and continuing education
• Opportunities for loan repayment and/or student loan forgiveness

Schedule

Full-time

Shift

Day

Salary

$16.00 - $22.00 / hour

• High school diploma or equivalent required; associate degree preferred.
• Previous experience in a healthcare or customer service setting is highly desirable.
• Strong interpersonal and communication skills.
• Proficiency with electronic health records (EHR) systems and other office software.
• Ability to multitask and handle a fast-paced work environment.
• Attention to detail and strong organizational skills.
• Knowledge of medical terminology is a plus.
• Greet and assist patients and visitors upon arrival.
• Register patients, verify insurance information, and collect necessary documentation.
• Schedule appointments and manage patient flow to ensure timely service.
• Answer phone calls, address inquiries, and provide information about services and procedures.
• Process patient payments and provide receipts for services rendered.
• Maintain accurate and up-to-date patient records in the electronic health records (EHR) system.
• Ensure compliance with HIPAA and other regulatory requirements related to patient privacy and information security.