Patient Access Representative

MedCura Health; Atlanta (GA); On-site; USD 45,847,000 - 63,039,000; Full time

Benefits offered by this job

Competitive salary

Annual incentives

Retention bonus

Medical, dental, and vision coverage

Retirement plan with employer match

Paid time off

Paid holidays

Company-issued uniforms

Professional development opportunities

Continuing education opportunities

Eligibility for loan-repayment program

Job summary

MedCura Health is seeking a Patient Access Representative to support front‑desk operations at our Atlanta, GA location. The role focuses on a smooth patient experience from arrival through the completion of visits, utilizing strong organizational and communication skills.

You will register patients, verify insurance, schedule appointments, answer calls, process payments, and maintain EHR records with HIPAA compliance.

Qualifications

• High school diploma or equivalent; an associate degree is preferred.
• Experience in healthcare or front‑office settings is beneficial.
• Strong interpersonal and communication skills.
• Proficiency with EHR systems and office software.
• Ability to manage multiple tasks in a fast‑paced environment.
• Attention to detail and strong organizational abilities.
• Knowledge of medical terminology is helpful.

Responsibilities

• Welcome patients and visitors upon arrival and provide clear direction as needed.
• Register patients and verify information including insurance details and required documentation.
• Schedule appointments and manage patient flow to help maintain timely operations.
• Answer incoming calls, address general inquiries, and provide information about available services.
• Process patient payments and issue receipts for completed transactions.
• Maintain accurate records in the EHR system in accordance with organizational standards.
• Ensure compliance with privacy and security requirements including HIPAA and related regulations.

Skills

Interpersonal communication

EHR systems

Multitasking

Attention to detail

Medical terminology

Office software

Education

High school diploma or equivalent; associate degree preferred

Job description

We are seeking a Patient Access Representative to support front‑desk operations at MedCura Health. This role requires strong organizational abilities and effective communication skills to ensure a smooth and efficient experience for patients from the time they arrive through the completion of their visit.

Benefits

• Competitive salary
• Annual incentives
• Retention bonus
• Medical, dental, and vision coverage
• Retirement plan with employer match
• Paid time off
• Paid holidays
• Company‑issued uniforms
• Professional development opportunities
• Continuing education opportunities
• Eligibility for loan‑repayment programs

Schedule

Full-time

Shift

Day

Salary

$16.00 - $22.00 / hour

• High school diploma or equivalent; an associate degree is preferred
• Experience in healthcare or front‑office settings is beneficial
• Strong interpersonal and communication skills
• Proficiency with EHR systems and office software
• Ability to manage multiple tasks in a fast‑paced environment
• Attention to detail and strong organizational abilities
• Knowledge of medical terminology is helpful
• Welcome patients and visitors upon arrival and provide clear direction as needed.
• Register patients and verify information including insurance details and required documentation.
• Schedule appointments and manage patient flow to help maintain timely operations.
• Answer incoming calls, address general inquiries, and provide information about available services.
• Process patient payments and issue receipts for completed transactions.
• Maintain accurate records in the EHR system in accordance with organizational standards.
• Ensure compliance with privacy and security requirements including HIPAA and related regulations.